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Telemarketing (Karawaci)

  • Salary not listed
  • Remote-friendly · fits your timezone
  • Posted 3 days ago · via KitaLulus

Follow up customers by phone and handle aftersales complaints

Follow up customers by phone to remind them of services and handle aftersales complaints. Validate customer data in the AWAS program and create weekly phone survey reports. Work involves direct customer interaction and data management.

Why This Role?

Direct customer interaction and clear, scoped tasks

Key Responsibilities

  • Follow up with customers by phone to remind them of services
  • Handle aftersales complaints and customer inquiries
  • Validate customer data in the AWAS program
  • Create weekly phone survey reports

Requirements

  • Minimum D3 education
  • 1 year of experience as a Telemarketing representative
  • Good communication skills
  • Ability to handle pressure and meet targets

Required Skills

communicationcustomer-servicedata-validationreportingms-officeMS OfficeTelephone Skills
View Excerpt — Full Description at KitaLulusShow more

Read the full description at KitaLulus

Deskripsi Pekerjaan: Melakukan follow up/reminder database customer lama maupun baru by phone Menangani keluhan terkait pelayanan aftersales Melakukan validasi data nama, alamat dan nomor telepon customer di Program AWAS Membuat laporan mingguan phone survey Kualifikasi :…

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Remote-friendly · fits your timezone
Source
Job Type
full time
Location
Kota Tangerang, Indonesia · On-site
Seniority
mid
PostedNewNew & verified
Oct 29, 2026

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