Remote Enterprise Customer Support Rep - $95-$105k (Wealth Tech)
- $95k–105k/yr
- Posted 3 days ago
Hiring in some regions only
Lead enterprise onboarding and integrations for a SaaS wealth-tech CRM
Serve as the primary point of contact for enterprise customers using a SaaS wealth-tech CRM. Lead complex onboarding and integrations, configure products with multiple stakeholders, and troubleshoot technical issues to ensure successful adoption and retention. Work with cross-functional teams to resolve technical challenges and support enterprise accounts at scale.
Key Responsibilities
- Lead complex onboarding and integrations for enterprise customers
- Assist with product configurations across multiple stakeholders and teams
- Troubleshoot and resolve technical issues to ensure successful adoption and retention
- Provide technical guidance during onboarding and integrations
Requirements
- Experience supporting SaaS applications
- Basic knowledge of cloud offerings, tools, operating systems, and browsers
- Strong communication skills
- Experience communicating with clients via phone, email, chat, and video
- Cross-functional collaboration and problem-solving skills
Required Skills
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Original description from the original listing
Boston, Massachusetts (United States) Overview In this role you will serve as the primary point of contact for enterprise customers using our SaaS wealth-tech CRM. You will lead onboarding and integrations, configure products with multiple stakeholders, and troubleshoot complex issues to ensure successful adoption and retention. You'll work with cross-functional teams to resolve technical challenges and support enterprise accounts at scale. This remote-first opportunity supports growth with a leading fintech startup that has raised significant funding. Compensation / Benefits Benefits 401k Vacation/PTO Medical Dental Vision Responsibilities Lead complex onboarding and/or integrations Assist with product configurations across multiple stakeholders and teams Troubleshoot and resolve technical issues Serve as first point of contact for enterprise customers Provide technical guidance during on-boarding and integrations Key requirements Experience supporting SaaS applications Basic knowledge of cloud offerings, tools, operating systems, and browsers Experience communicating with clients via phone, email, chat, and video strong communication cross-functional collaboration problem-solving SaaS support experience cloud basics knowledge of operating systems and browsers
Salary Context
Similar Operations roles on LokerDollar pay around $3.9k/yr (middle half $3.3k–4.5k/yr, n=1366 active listings).
Hiring at CyberCoders
CyberCoders has 6 other active roles on LokerDollar and has been hiring here since Oct 27, 2026 — across Operations, Marketing.
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Market context
- VERIFIEDStated pay is 2487% above the role median of $3,865/year (n=1366 pay-disclosing listings).
- VERIFIEDCyberCoders: 8 postings in the last 3 months, 8 all-time on LokerDollar.
- VERIFIEDCompany first seen Oct 27, 2026.
- VERIFIEDThis listing first seen Nov 6, 2026.
- VERIFIEDLast verified live Nov 10, 2026.
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Frequently asked questions
- Is Remote Enterprise Customer Support Rep - $95-$105k (Wealth Tech) at CyberCoders a remote job?
- Yes, Remote Enterprise Customer Support Rep - $95-$105k (Wealth Tech) at CyberCoders is remote, but limited to candidates in United States. Check the listing for location requirements.
- What is the salary for Remote Enterprise Customer Support Rep - $95-$105k (Wealth Tech) at CyberCoders?
- The listed pay range for this role is $95k–105k/yr.
- What type of employment is Remote Enterprise Customer Support Rep - $95-$105k (Wealth Tech) at CyberCoders?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at CyberCoders.
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This employer appears to hire only in certain regions.