Lead Customer Advocacy Manager, APJ
- Salary not listed
- Remote-friendly · fits your timezone
- Posted last week · via Jobicy
Lead customer advocacy for GitLab's global APJ community
Drive customer advocacy for GitLab's Asia-Pacific and Japan region, fostering community engagement and brand advocacy. Collaborate with the global advocacy team to develop and implement strategies that enhance customer satisfaction and loyalty. Utilize AI tools to streamline advocacy efforts and measure impact.
Why This Role?
Work with a global team and leverage AI to drive efficiency and innovation
Key Responsibilities
- Develop and implement customer advocacy strategies for the APJ region
- Foster community engagement and brand advocacy among GitLab's customers
- Collaborate with the global advocacy team to ensure consistent messaging and impact measurement
- Utilize AI tools to streamline advocacy efforts and analyze customer feedback
Requirements
- Experience in customer advocacy or community management
- Strong communication and interpersonal skills
- Familiarity with AI tools and data analysis
- Understanding of DevSecOps principles and GitLab's products
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from JobicyShow more
Original description from Jobicy
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into… GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limite
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