CRM Gamification Manager

<h5>Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.</h5> <h5>Perfect for those who aim to:</h5> <ul> <li> <p>Develop and maintain user loyalty programs;</p> </li> <li> <p>Generate ideas and launch gamification mechanics, including lootbox maps, minigames, and scratch cards with online and offline rewards;</p> </li> <li> <p>Manage CRM bonus campaigns and user communications;</p> </li> <li> <p>Monitor campaign performance daily and continuously improve results;</p> </li> <li> <p>Analyze user behavior and key product metrics to identify insights and opportunities;</p> </li> <li> <p>Segment audiences and build engagement flows across the user journey;</p> </li> <li> <p>Collaborate closely with Product, CRM, Marketing, Design, Content, Sponsorship, and Brand teams.</p> </li> </ul> <h5>Experience you’ll need to bring:</h5> <ul> <li> <p>2+ years of experience as a CRM, Retention, or Gamification Manager within the online gambling industry;</p> </li> <li> <p>Hands-on experience with CRM platforms (Smartico or similar is a must);</p> </li> <li> <p>Strong understanding of user acquisition, engagement, retention, and loyalty in B2C products;</p> </li> <li> <p>Experience with user segmentation and basic HTML knowledge;</p> </li> <li> <p>Experience working with analytics tools and bonus mechanics (free spins, cashback, deposit bonuses);</p> </li> <li> <p>Experience collaborating with cross-functional teams;</p> </li> <li> <p>Upper-Intermediate English or higher (Spanish is a plus).</p> </li> </ul> <h5>It’s a&nbsp;perfect match if&nbsp;you have those personal features:</h5> <ul> <li> <p>Friendly, professional, and result-oriented mindset;</p> </li> <li> <p>Curious, thoughtful, and attentive to details, especially when it comes to user experience;</p> </li> <li> <p>Fast, transparent, and effective communication skills;</p> </li> <li> <p>Comfortable working with numbers and metrics, or motivated to develop in this area;</p> </li> <li> <p>Proactive, responsible, and eager to test new ideas and continuously improve.</p> </li> </ul> <h5>Our clients offer competitive benefits to&nbsp;support your professional and personal growth, including:</h5> <ul> <li> <p>Health &amp;&nbsp;Wellness Focus;</p> </li> <li> <p>Global Medical Coverage;</p> </li> <li> <p>Growth Opportunities;</p> </li> <li> <p>Benefits Programs (compensation for the gym/stomatology/psychological service &amp;&nbsp;etc.);</p> </li> <li> <p>Performance-Driven Rewards;</p> </li> <li> <p>Dynamic Work Environment.</p> </li> </ul> <p>Apply, and let your growth journey begin.</p>