Support Engineer (APAC - Weekends)
- Salary not listed
- Remote-friendly · fits your timezone
- Posted 5 days ago · via Jobicy
Provide world-class developer support for Supabase users
Support Engineers at Supabase provide timely responses to developer issues and questions, triage support cases, and monitor feedback channels like GitHub Issues & Discussions. You'll work closely with product engineering and growth teams to ensure developers have a smooth experience with Supabase's backend solutions.
Why This Role?
Directly impact developer experience and contribute to a globally distributed support team
Key Responsibilities
- Provide initial and timely responses to support cases, including billing, pre-sales, optimization, and implementation questions
- Triage support cases by directing users to previous answers, code examples, documentation, or escalating to specific technical or business t
- Monitor multiple feedback channels, such as GitHub Issues & Discussions, to identify areas for improvement and potential internal tooling de
Requirements
- Experience with PostgreSQL or similar database systems
- Strong communication skills to effectively assist developers
- Familiarity with Supabase's backend solutions, including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from JobicyShow more
Original description from Jobicy
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using… Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams. You will: Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions. Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members. Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues ). Identify where internal tooling might be developed or obtained to
Not quite right? Similar roles hiring now
See all 5 similar →Opens on Jobicy — you may need 1–2 more clicks to reach the real application.
This listing is sourced from Jobicy, with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.
Explore related
Market data & reports
Salary & skill-demand research built from our own listings data.
- Skills Remote Employers Ask For in the AI EraMost-named skills in active listings by kind, AI-named skills and the fastest risers. Weekly data.
- Indonesia IT Jobs vs Global Remote (2026)Primary analysis of 2,049 listings: methodology, classification rules, downloadable datasets.
- AI-Skill Demand: Indonesia vs Global Remote (2026)10,000+ postings, taxonomy-first classifier, Wilson CIs, pre-registered before analysis.
- Remote ≠ Remote: The Skills That Open Global Work to Indonesians (2026)12,891 remote listings: the highest-paid coding skills are the most geo-locked for Indonesia-based applicants. CC BY 4.0 aggregate dataset.
- The Compliance Layer of the AI Hiring Stack (2026)6,349 remote listings: 77.2% never state who may apply. Methodology and a CC BY 4.0 aggregate dataset.
- AI in Job Ads: Indonesia vs Global (2026)Global engineering ads naming AI rose from 3.4% to 23% after ChatGPT; Indonesian ads went from 2.2% to 2.8%. 2027 scenarios and a CC BY 4.0 dataset.
- Pandora's Box Ep. 1: AI and Southeast Asian Job Ads (2026)118,545 archived job ads, 2019–2026: web and software developer ads shrank on every board, a phone app became the entry ticket, and a Job X-ray for 17 jobs. CC BY 4.0 datasets.
- Cron vs LLM vs LangGraph vs Agent for Social Posts (2026)A pre-registered test of four ways to turn a blog post into social posts, on two models. Automated checks picked a cron template; the model mattered more than the framework.
- Indonesia Hiring Report: Tech vs Non-TechJob demand by field from aggregate open-job counts — never individual listings.
- Indonesia Salary BenchmarkAggregate salary ranges across roles, with open methodology and dataset.
- Indonesian Remote Work Salary & Demand IndexHow much of the global remote job corpus is open to Indonesia, and what it pays (USD) by role.
- Indonesia Quarterly Labor Market ReportLayoffs, funding, salaries & skills per quarter — open aggregates.
- Remote Market Reports by RoleAuto-generated per role family — skills, seniority, companies, salary.
- Global Remote Salary BenchmarkAnnual salary by role & currency, plus the share of listings open worldwide.
This apply link is not verified yet.