Staff Technical Support & Helpdesk
- Salary not listed
- Remote-friendly · fits your timezone
- Posted last week · via Kalibrr
Full Description
Monitor IT operations by regularly monitoring the condition and availability of IT services throughout the work shift and ensuring that monitoring results and unresolved issues are communicated to the next shift personnel.…
Read the full description at Kalibrr
Why This Role?
Anda akan bekerja dalam lingkungan yang mendukung operasi IT 24/7.
Key Responsibilities
- Pantau kondisi dan ketersediaan layanan IT selama shift kerja
- Memantau server dan sistem pendukung, termasuk VM dan perangkat keras
- Memantau aplikasi dan mengidentifikasi tanda-tanda gangguan
- Memberikan layanan helpdesk dan mencatat insiden
- Melakukan pemeriksaan awal dan troubleshooting pada sistem yang mengalami gangguan
Requirements
- Sarjana dalam Teknologi Informasi atau bidang terkait
- Pengalaman minimal 2 tahun dalam IT Service Management
- Pengetahuan dasar tentang pemantauan server, sistem operasi, dan troubleshooting
Required Skills
View Excerpt — Full Description at KalibrrShow more
Read the full description at Kalibrr
Monitor IT operations by regularly monitoring the condition and availability of IT services throughout the work shift and ensuring that monitoring results and unresolved issues are communicated to the next shift personnel.…
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