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Sr. Technical Account Manager - Remote

Build trust with customers to adopt AI-powered capabilities

As a Technical Account Manager, you'll bridge the gap between Highspot's platform and customers, delivering technical guidance and translating data into actionable insights. This role combines deep product expertise with strategic advisory work, focusing on mid-to-upper-market customers.

Why This Role?

Directly impact customer success with hands-on technical support

Key Responsibilities

  • Provide technical guidance to customers on adopting AI-powered capabilities
  • Translate platform data into actionable business insights
  • Serve as a bridge between Highspot's platform and customer teams

Requirements

  • Experience with sales enablement or similar technical advisory roles
  • Strong communication skills to build trust with both technical and executive stakeholders
  • Deep product expertise in AI-powered capabilities

Required Skills

technical account managementsales enablementai integrationcustomer successproduct knowledgeTechnical AdvisoryAIData Analysis

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

Technical Account ManagerAI-powered capabilitiesSales EnablementCustomer SuccessTechnical Advisory
View Original Description from Lever Postings

Original description from Lever Postings

About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About The Role As a Technical Account Manager, you’ll be a driving force behind our mid-to-upper-market customers’ success. You’ll serve as the bridge between our platform and the customers who rely on it – delivering hands-on technical guidance, helping teams adopt AI-powered capabilities, and translating platform data into actionable business insights. This role blends deep product expertise with strategic advisory work, and it requires someone who can build trust with both technical practitioners and executive stakeholders. Travel Expectations Expect approximately 15% travel for on-site customer engagements.

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Company
Highspot
Source
Lever Postings
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
senior
PostedFresh
Jun 24, 2026

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Free account · no credit card · Log in

Pro Rp39k/mo · unlimited applies + AI resume