Sr. Technical Account Manager - Remote
Build trust with customers to adopt AI-powered capabilities
As a Technical Account Manager, you'll bridge the gap between Highspot's platform and customers, delivering technical guidance and translating data into actionable insights. This role combines deep product expertise with strategic advisory work, focusing on mid-to-upper-market customers.
Why This Role?
Directly impact customer success with hands-on technical support
Key Responsibilities
- Provide technical guidance to customers on adopting AI-powered capabilities
- Translate platform data into actionable business insights
- Serve as a bridge between Highspot's platform and customer teams
Requirements
- Experience with sales enablement or similar technical advisory roles
- Strong communication skills to build trust with both technical and executive stakeholders
- Deep product expertise in AI-powered capabilities
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Lever Postings
Original description from Lever Postings
About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About The Role As a Technical Account Manager, you’ll be a driving force behind our mid-to-upper-market customers’ success. You’ll serve as the bridge between our platform and the customers who rely on it – delivering hands-on technical guidance, helping teams adopt AI-powered capabilities, and translating platform data into actionable business insights. This role blends deep product expertise with strategic advisory work, and it requires someone who can build trust with both technical practitioners and executive stakeholders. Travel Expectations Expect approximately 15% travel for on-site customer engagements.
Market data & reports
Salary & skill-demand research built from our own listings data.
- Indonesia IT Jobs vs Global Remote (2026)Primary analysis of 2,049 listings: methodology, classification rules, downloadable datasets.
- AI-Skill Demand: Indonesia vs Global Remote (2026)10,000+ postings, taxonomy-first classifier, Wilson CIs, pre-registered before analysis.
- Indonesia Hiring Report: Tech vs Non-TechJob demand by field from aggregate open-job counts — never individual listings.
- Indonesia Salary BenchmarkAggregate salary ranges across roles, with open methodology and dataset.
- Remote Market Reports by RoleAuto-generated per role family — skills, seniority, companies, salary.
