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Senior Customer Success Manager - APJ

  • Salary not listed
  • Remote-friendly · fits your timezone
  • Posted 2 days ago · via email
Summary shown in Indonesian — English version coming soon.

Full Description

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI,… Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our enterprise customers. You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers. You are t

Why This Role?

Bekerja dengan pelanggan Fortune 500 dan perusahaan global seperti Canva dan OpenAI

Key Responsibilities

  • Jadi titik kontak utama pasca-penjualan untuk pelanggan perusahaan
  • Mengelola onboarding, implementasi, dan adopsi pelanggan
  • Kerjasama dengan Solutions Architects, Technical Support, Product Management, Engineering, dan Sales
  • Memastikan onboarding dan dukungan pelanggan berhasil

Requirements

  • Pengalaman dalam Customer Success Management
  • Kemampuan berkomunikasi dengan pelanggan perusahaan
  • Pengalaman kerja sama dengan tim teknis dan penjualan

Required Skills

customer-successcommunicationproject-managementteam-collaborationenterprise-sales

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from JobicyShow more

Original description from Jobicy

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI,… Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Senior Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for our enterprise customers. You will be responsible for taking lead on customer engagements across onboarding, implementation, and adoption. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, Engineering and Sales to ensure the successful onboarding and support of your customers. You are t

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Remote-friendly · fits your timezone
Company
Chainguard
Source
Job Type
full time
Location
Remote · Seattle, USA
Category
Seniority
senior
PostedNewNew & verified
Oct 26, 2026

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