Senior CRM Specialist
- Salary not listed
- Remote-friendly · fits your timezone
- Posted 6 days ago · via KitaLulus
Full Description
Key Responsibilities: Summarecon Bekasi * Build customer lifecycle strategy from lead nurturing, booking, retention, repeat, referral, to reactivation. * Develop segmentation, automation, and personalized journeys across WhatsApp, email, and CRM channels.…
Read the full description at KitaLulus
Why This Role?
Anda akan bekerja di perusahaan travel yang fokus pada strategi lifecycle pelanggan.
Key Responsibilities
- Bangun strategi lifecycle pelanggan dari pengembangan lead hingga reaktivasi
- Mengembangkan segmentasi, otomatisasi, dan perjalanan personalisasi melalui WhatsApp, email, dan CRM
- Menggunakan data pelanggan untuk meningkatkan engagement, konversi, dan nilai hidup pelanggan
Requirements
- Pernah bekerja di bidang CRM, Lifecycle Marketing, Retention, Customer Engagement, atau Marketing Automation selama 4-6 tahun
- Mampu melakukan analisis dan menghubungkan aktivitas CRM dengan booking dan pendapatan
- Memiliki pengalaman di industri travel, e-commerce, fintech, atau bidang terkait
Required Skills
View Excerpt — Full Description at KitaLulusShow more
Read the full description at KitaLulus
Key Responsibilities: Summarecon Bekasi * Build customer lifecycle strategy from lead nurturing, booking, retention, repeat, referral, to reactivation. * Develop segmentation, automation, and personalized journeys across WhatsApp, email, and CRM channels.…
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