Senior Client Executive
- Salary not listed
- Posted last month · via Workday
Hiring in some regions only
Develop and execute global strategic account plans for key customers
Lead Equinix's relationship with strategic accounts by building and maintaining C-level relationships, driving global bookings and revenue growth. Develop and manage internal partnerships across Solutions Architects, Sales Engineering, Contracts, Billing, FP&A, Product Marketing, and Business Development to support complex projects. Deliver long-term global account plans to senior executives semi-annually and manage global implementation while...
Why This Role?
Work across teams, influence key decisions, and help shape the path forward at the world's digital infrastructure company
Key Responsibilities
- Build and maintain relationships with regional and global customer executive stakeholders
- Develop and manage partnerships with internal organizations to support strategic customer relationships
- Deliver long-term global account plans to senior executives on a semi-annual basis
- Manage engagement with customers as strategic alliance relationships
- Coach other GAM team members supporting key accounts
Requirements
- Experience leading relationships with strategic accounts
- Ability to work within a matrixed sales team environment
- Experience setting regional or global strategy for key accounts
- Background in managing complex customer requirements
- Experience with key partner relationship management and development
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from The MuseShow more
Original description from The Muse
Who are we? Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary Responsible for leading Equinix's relationship with strategic accounts that will include regional/global customer contacts. Works within a matrixed sales team environment to set regional/global strategy, achieve/surpass established sales goals, and address customer needs. May be a team leader and provide professional leadership and coordination for team on a single, key account. Accounts are highly strategic, and have complex requirements. Responsible for significant key partner relationship management and development. Responsible for the master strategy for accounts and ensures the strategy is executed. Responsibilities Build Customer Relationships Represents Equinix with Customer C-level Develops and maintains relationships with regional/global customer executive stakeholders to drive global bookings/revenue growth in assigned accounts Builds deep network of contacts and knowledge of assigned strategic accounts Manages the engagement with the customer as a strategic alliance relationship Develops best practices to strengthen customer relationship Engages Equinix Executives in the account Leverage Internal Partners & Channel Develops and manages successful partnerships with internal organizations to support the global strategic customer relationship and complex projects Marshalls resources including Solutions Architects, Sales Engineering, Contracts, Billing, FP&A, Product Marketing and Business development at the global level Easily manages across all levels of Equinix senior management level for benefit of the customer Develops and leverages network of contacts within partner organizations to support the long term strategy Delivers a long-term global account plan to senior executives on a semi-annual basis and manages implementation of the account strategy globally Coaches other GAM team members supporting them Account Strategy/Planning Sets long term vision for account. Inspires global cross functional team to develop creative solutions for customer and is able to implement complex initiatives Develops global strategic account plan from regional inputs and facilitates decision making of complex trade off between regional and global priorities Manages account activity relative to quarterly and fiscal year plan, creates executive reports Drives coordinated selling approach and account planning with global counterparts and continually communicates global account strategy to internal partners and stakeholders in the region/globally Thinks holistically and strategically about the business, driving "go to market" activities as well as "sell to" and considering all touch points across the customer experience Solution Selling Synthesizes customer's business needs, challenges, and technical requirements from regions and recommends Equinix solutions If applicable, sells business value of Equinix "sell with" activities to global customer extending value of Equinix platform Demonstrates superior leadership of account as viewed by key stakeholders including C-level executives Leads compelling C-level executive selling approach, leveraging the global account strategy and key stakeholders Sells Equinix as a strategic partner and incorporates the full suite of Equinix offerings including global footprint Leverages external partners to drive solution development in new areas/prospects Contract Manage
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