Lead Program Manager
- Salary not listed
- Remote-friendly · fits your timezone
- Posted 4 days ago · via Himalayas
Lead a program of AI training data projects at scale
Lead a program of AI training data projects at scale, defining strategy, managing a cross-functional team, and ensuring client satisfaction. You'll own program-level strategy and delivery, manage a cross-functional team, and be the primary owner of the client relationship for the program.
Why This Role?
Direct founder access, real impact from day one
Key Responsibilities
- Define program goals, roadmap, milestones, and operating model across multiple projects and vendors
- Lead a delivery team with clear goals, capacity plans, coaching, and performance feedback
- Act as the day-to-day executive contact for client governance, planning, and QBR-style reviews
- Co-own quality outcomes with the Manager of Quality, aligning on guidelines, audits, and corrective actions
- Plan and secure rater/annotator capacity, optimizing shifts, handoffs, automation, and tooling to meet high-volume targets
Requirements
- Experience in program management for AI training data projects
- Strong leadership and team management skills
- Experience in client relationship management
- Knowledge of quality management and continuous improvement
- Experience in financial stewardship and budget management
Required Skills
View Original Description from HimalayasShow more
Original description from Himalayas
If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Leads a program of AI training data projects at scale. Owns program-level strategy and delivery, manages a cross-functional team, and is the primary owner of the client relationship for the program. Partners closely with the Lead Quality Manager to keep quality consistent and drive continuous improvement across high-volume operations. Key Responsibilities Program strategy & planning: Define program goals, roadmap, milestones, and operating model across multiple projects and vendors. Team management: Lead a delivery team (PMs, Coordinators) with clear goals, capacity plans, coaching, and performance feedback. Client ownership: Act as the day-to-day executive contact; run governance, planning, and QBR-style reviews; align scope, priorities, and change. Quality partnership: Co-own quality outcomes with the Manager of Quality; align on guidelines, audits, acceptance criteria, and corrective actions. Scale & throughput: Plan and secure rater/annotator capacity; optimize shifts, handoffs, automation, and tooling to meet high-volume targets. Financial stewardship: Build and manage budgets, margins, and change orders; ensure commercial and delivery commitments stay aligned. Risk, issue & change control: Maintain program RAID; lead root-cause analyses and remediation; escalate high-impact items with options and impact. Process improvement & automation: Standardize SOPs, templates, and dashboards; pilot and scale automation with Ops Tech. Compliance & security: Ensure policy adherence for data handling, privacy, and platform access across the program. Stakeholder management: Coordinate with Sales/Account, Quality, Operations, and Vendor Management to meet client and business goals. Additional Job Details: Originally posted on Himalayas
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