Helpdesk Engineer (Level 1 – Network & Cybersecurity)
- Remote-friendly · fits your timezone
- Posted today · via Karirhub Kemnaker
Troubleshoot network and cybersecurity issues for remote users
Provide technical support and troubleshoot network and cybersecurity issues for remote users. Work with a ticketing system to resolve hardware and software problems. Offer customer service to ensure user satisfaction.
Why This Role?
Direct access to technical challenges and solutions in a dynamic IT environment
Key Responsibilities
- Provide remote support to users experiencing network and cybersecurity issues
- Troubleshoot and resolve hardware and software problems
- Work with a ticketing system to manage and track support requests
- Offer customer service to ensure user satisfaction and resolve issues promptly
Requirements
- Remote Support
- Technical Support
- Ticketing system
- Help Desk
- Network troubleshooting
- Hardware Maintenance
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Excerpt — Full Description at Karirhub KemnakerShow more
Read the full description at Karirhub Kemnaker
Helpdesk Engineer (Level 1 – Network & Cybersecurity) di Dinamika Sistem Integrasi Solusi, Kota Adm. Jakarta Selatan, Indonesia. Tipe pekerjaan: Contract. Fungsi: IT. Industri: IT & Telecommunication.…
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