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Head of Delivery and Client Operations

  • Salary not listed
  • Remote-friendly · fits your timezone
  • Posted 2 days ago · via Himalayas
Summary shown in Indonesian — English version coming soon.

Full Description

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand. Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy. Job Description Effectively managing the significantly increased average size and complexity of engagements Completing the evolution from a predominantly retained model to engagements with more complicated commercial arrangements including ad hoc project work, high-volume asset development, follow-up on production and even pay for performance. Accelerating the diffusion of offshore and automation into our client solutions as the competition and appetite for increased efficiency accelerates in the marketing services industry and as our engagements begin to resemble those of traditional digital agencies. Efficiently enabling the continued expansion into new countries with unique laws, regulations and customs. Requirement A minimum of 15 years experience in a delivery capacity. 10+ years in marketing services. 10+ years interfacing directly with clients. 10+ years working in a regional capacity across markets, cultures and time-zones 5+ years managing through structural and/or significant process changes. A demonstrated history of being both process driven and result focused. Originally posted on Himalayas

Why This Role?

Bergabung dengan perusahaan HR konsultan yang berkembang di Indonesia dan Asia Tenggara, dengan klien terkemuka.

Key Responsibilities

  • Mengelola proyek yang semakin besar dan kompleks untuk klien di Indonesia dan Asia Tenggara
  • Mengembangkan strategi rekrutmen dan branding untuk klien
  • Mempromosikan penggunaan offshore dan otomatisasi dalam solusi klien
  • Mengelola tim di berbagai negara dengan hukum dan budaya yang berbeda

Requirements

  • Pernah bekerja minimal 15 tahun di bidang pengelolaan proyek
  • Pernah bekerja minimal 10 tahun di bidang jasa pemasaran
  • Pernah bekerja minimal 10 tahun berinteraksi langsung dengan klien
  • Pernah bekerja minimal 10 tahun di kapasitas regional di berbagai pasar, budaya, dan zona waktu
  • Pernah bekerja minimal 5 tahun mengelola perubahan struktural atau proses yang signifikan

Required Skills

project managementclient relationsstrategic planningregional managementprocess improvement

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from HimalayasShow more

Original description from Himalayas

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand. Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy. Job Description Effectively managing the significantly increased average size and complexity of engagements Completing the evolution from a predominantly retained model to engagements with more complicated commercial arrangements including ad hoc project work, high-volume asset development, follow-up on production and even pay for performance. Accelerating the diffusion of offshore and automation into our client solutions as the competition and appetite for increased efficiency accelerates in the marketing services industry and as our engagements begin to resemble those of traditional digital agencies. Efficiently enabling the continued expansion into new countries with unique laws, regulations and customs. Requirement A minimum of 15 years experience in a delivery capacity. 10+ years in marketing services. 10+ years interfacing directly with clients. 10+ years working in a regional capacity across markets, cultures and time-zones 5+ years managing through structural and/or significant process changes. A demonstrated history of being both process driven and result focused. Originally posted on Himalayas

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Remote-friendly · fits your timezone
Source
Job Type
full time
Location
Remote · Asia-Pacific
Category
Seniority
lead
PostedNewNew & verified
Oct 25, 2026

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