GUEST RELATION OFFICER
- Salary not listed
- Remote-friendly · fits your timezone
- Posted 2 days ago · via KitaLulus
Deliver exceptional guest experiences in a hotel setting
Provide top-notch guest services in a hotel environment, ensuring guest satisfaction and contributing to a positive guest experience. The role involves handling guest inquiries, resolving issues, and ensuring smooth check-in and check-out processes.
Why This Role?
Direct guest interaction and impact on guest satisfaction
Key Responsibilities
- Handle guest inquiries and provide information about hotel facilities and services
- Assist with check-in and check-out processes
- Resolve guest complaints and issues promptly
- Maintain a clean and organized guest room
Requirements
- Minimum D3 education, preferably in a related field
- At least 1 year of experience in F&B or hospitality
- Proficiency in Microsoft Office
- Strong communication skills
- Discipline and ability to work in a team
Required Skills
View Excerpt — Full Description at KitaLulusShow more
Read the full description at KitaLulus
KUALIFIKASI: * Pendidikan minimal D3 (diutamakan sesuai jurusan terkait) * Pengalaman minimal 1 tahun di bidang F&B / Perhotelan (untuk posisi tertentu diutamakan) * Menguasai Microsoft Office * Komunikatif, disiplin, dan mampu bekerja dalam tim * Memiliki sikap dan penampilan yang baik…
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