(Entry Level) CSR - Work From Home

Virginia Beach, Virginia (United States) Start a new career from home while developing valuable communication, customer service, and sales skills. We're seeking dependable, people-focused individuals who enjoy helping others, learning new skills, and working as part of a supportive remote team. In this role, you'll connect with members and their families to discuss available life insurance and supplemental benefits. You'll answer questions, explain coverage options, and assist with the application and enrollment process. The position combines customer support with insurance sales, making it a good fit for someone who enjoys building relationships and working toward goals. Previous insurance experience is not required. Training and ongoing coaching will help you learn the products, understand the enrollment process, and become more confident in your client conversations. What You'll Do - Communicate with members through phone calls, online meetings, and follow-up messages - Schedule and conduct virtual appointments to discuss benefit options - Ask questions to understand each member's needs and priorities - Explain insurance products, coverage details, and application requirements clearly - Recommend suitable coverage based on client needs - Assist members with completing applications and navigating enrollment - Respond to questions professionally and follow up on outstanding items - Maintain accurate records of conversations, appointments, and applications - Work toward individual service and sales goals - Participate in team meetings, training sessions, and ongoing coaching What We're Looking For We welcome applicants from a variety of backgrounds, including retail, hospitality, customer service, administration, and sales. If you're entering the workforce or considering a career change, we encourage you to apply. Successful candidates will bring: - A friendly, professional communication style - Strong listening skills and a genuine interest in helping others - Dependability and the ability to manage appointments and follow-ups - A willingness to learn, receive feedback, and apply new skills - Comfort using computers, video calls, and online applications - The ability to stay organized and productive while working remotely - A goal-oriented approach and comfort discussing insurance options with clients - Reliable internet access and a quiet workspace - Willingness to obtain the required insurance licence before selling coverage What We Offer - Work From Home: Complete your appointments and daily responsibilities remotely - Entry-Level Opportunity: No previous insurance experience required - Training and Development: Learn product knowledge, client communication, and enrollment procedures - Ongoing Support: Receive coaching and mentorship as you develop your skills - Professional Growth: Build experience in customer service, sales, and relationship management - Advancement Opportunities: Explore leadership opportunities based on performance and readiness Ready to Get Started? If you're motivated to learn, enjoy connecting with people, and want to build a career in a remote environment, we'd like to hear from you. Apply today to learn more about the role and our interview process.