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Customer Service Representative - GraPARI Malang

  • Rp4jt–4.8jt/mo
  • Remote-friendly · fits your timezone
  • Posted today · via KitaLulus

Provide customer service for Telkomsel

Assist Telkomsel customers with inquiries, requests, and complaints. Support service operations and document customer issues in Telkomsel's specified application. Work independently and as part of a team.

Why This Role?

Direct interaction with Telkomsel customers and service operations

Key Responsibilities

  • Assist Telkomsel customers with inquiries, requests, and complaints
  • Support service operations and identify customer issues
  • Document customer issues in Telkomsel's specified application

Requirements

  • Minimum D3 education
  • Good communication skills
  • Ability to work independently and in a team
  • Analytical thinking and attention to detail
  • Active English proficiency
  • Target-oriented mindset

Required Skills

communicationcustomer-serviceproblem-solvingCustomer ServiceProblem SolvingEnglish

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Excerpt — Full Description at KitaLulusShow more

Read the full description at KitaLulus

JOB DESCRIPTION 1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel 2. Service Operation Support. 3.…

Salary Context

Similar Operations roles on LokerDollar pay around $3.9k/yr (range $1.8k–1200k/yr, n=938 active listings).

Hiring at PT Infomedia Nusantara

PT Infomedia Nusantara has 18 other active roles on LokerDollar and has been hiring here since Oct 22, 2026 — across Operations.

View all PT Infomedia Nusantara openings →

Market context

  • VERIFIEDStated pay is 16% below the role median of $3,865/year (n=938 pay-disclosing listings).
  • VERIFIEDPT Infomedia Nusantara: 19 postings in the last 3 months, 19 all-time on LokerDollar.
  • VERIFIEDCompany first seen Oct 22, 2026.
  • VERIFIEDThis listing first seen Nov 2, 2026.
  • VERIFIEDLast verified live Nov 2, 2026.

This listing is sourced from KitaLulus, with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.

Remote-friendly · fits your timezone
Source
Salary
Rp4jt–4.8jt/mo
Job Type
contract
Location
Kota Malang, Indonesia · On-site
Category
Seniority
entry
PostedNewNew & verified
Nov 2, 2026

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Frequently asked questions

Is Customer Service Representative - GraPARI Malang at PT Infomedia Nusantara a remote job?
This role is based in Kota Malang, Indonesia. See the listing for remote/onsite details.
What is the salary for Customer Service Representative - GraPARI Malang at PT Infomedia Nusantara?
The listed pay range for this role is Rp4jt–4.8jt/mo.
What type of employment is Customer Service Representative - GraPARI Malang at PT Infomedia Nusantara?
This is a contract position.
How do I apply?
Click the "Apply" button on this page to go to the official application at PT Infomedia Nusantara.

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