Crypto Operations Associate - APAC

<div class="content-intro"><p><strong>Who We Are:</strong></p> <p><strong>Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure&nbsp;</strong>for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.<br><br>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.<br><br>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.<br><br><strong>Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.</strong><br><br><strong>Our Team Members:</strong></p> <p>We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.</p></div><p><strong>Your Role:</strong></p> <p><span style="font-weight: 400;">The &nbsp;Alpaca Crypto team&nbsp; is a 100% distributed and remote team.&nbsp; This role will report directly to the Global Director of Crypto Operations.</span></p> <p><strong>Things You Get To Do:</strong></p> <ul> <li>Primary responsibility for the daily monitoring and surveillance of all customer activity</li> <li>Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions;&nbsp; <ul> <li>Cryptocurrency trading executions and exceptions (errors, corrections, etc.)</li> <li>Assist with customer onboarding, including KYC and account approval</li> <li>Review of general ledger accounts, identify and reconcile account discrepancies</li> </ul> </li> <li>Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity&nbsp;&nbsp;</li> <li>Proactively drive impactful changes across workflows, policies and tools&nbsp;</li> <li>Clearly communicate with internal and external partners in an effective, tactical, and insightful manner</li> <li>Ad hoc duties and projects as assigned&nbsp;</li> <li>Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)&nbsp;</li> </ul> <p><strong>Who You Are (Must-Haves):</strong></p> <ul> <li>Excited about what Alpaca is building!!</li> <li>3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role</li> <li>Bachelor's degree or equivalent experience</li> <li>Familiarity with cryptocurrency, or strong desire to learn</li> <li>Work effectively and supportively within a team environment as well as work independently</li> <li>Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment</li> <li>Must possess the ability to adapt to a rapidly changing business and regulatory environment</li> <li>Enjoys challenges and taking ownership of new responsibilities</li> <li>Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform</li> </ul> <p><span style="font-weight: 400;">&nbsp;</span><strong>Who You Might Be</strong><span style="font-weight: 400;"> (</span><strong>Nice-to-Haves):&nbsp;&nbsp;</strong></p> <ul> <li>Startup mindset for a fast paced, high growth environment</li> <li>Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications</li> </ul><div class="content-conclusion"><h3><strong>How We Take Care of You:</strong></h3> <ul> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Competitive Salary &amp; Stock Options</span></li> <li style="text-align: justify;">Health Benefits</li> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">New Hire Home-Office Setup: One-time USD $500</span></li> <li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Monthly Stipend: USD $150 per month via a Brex Card</span></li> </ul> <p><em><span style="font-weight: 400;">Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.<br></span></em></p> <p><span style="font-size: 8pt;"><a href="https://files.alpaca.markets/disclosures/AlpacaRecruitmentPrivacyPolicy.pdf"><em><span style="font-weight: 400;">Recruitment Privacy Policy</span></em></a></span></p></div>