Configuration and Testing Analyst-Alight Leave Solutions-Virtual

Our Story At Alight, we believe a company's success starts with its people. Alight embraces values that come directly from our people - purposeful, human, united and growth-minded - reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities - all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For." To learn more about our company culture and awards Click Here. We invite you to join our team! Learn more at careers.alight.com . About the Role We are seeking a collaborative and solutions-focused Configuration and Testing Analyst to partner with Account Executives, clients, and internal business and technology teams. In this role, you will lead conversations to understand business needs, gather and document requirements, identify opportunities for improvement, and translate complex challenges into effective solutions. You will play an important role in supporting Alight Leave Solutions, helping ensure solutions are configured, tested, and delivered accurately while promoting consistent processes and best practices across the organization. Responsibilities Partnering with clients and internal stakeholders to understand business processes, identifying gaps and challenges, and translating business needs into clear, actionable requirements. Leading requirements-gathering discussions and supporting system configuration, implementation, and testing using business-configurable tools. Identifying opportunities to improve processes, increasing efficiency, and establishing scalable best practices. Building and maintaining good working relationships with client, business, and technical partners to support ongoing operational effectiveness. Serving as a functional escalation point, helping evaluate issues and coordinate appropriate solutions. Collaborating with technology partners to align requirements and development efforts and support timely, accurate delivery. Mentoring and supporting other Business Systems Analysts in requirements gathering, documentation, coordination, and analysis. Evaluating completed work and project outcomes to identifying key learnings and opportunities to strengthen future processes. Developing, documenting, and promoting tools, resources, and best practices that align with Alight Leave Solutions' business goals. Requirements Have business analysis experience with demonstrated expertise in gathering, analyzing, and documenting complex business requirements. Have experience in Absence & Disability, Leave of Absence, HR, employee benefits, and/or health insurance technology solutions. Demonstrate proven ability to deliver detailed requirements for complex projects and support business transformation, process improvement, or automation initiatives. Possess proficiency with tools such as Microsoft Excel, Word, Notepad++, and/or configuration and integration platforms. Have analytical, problem-solving, communication, and stakeholder-management skills. Be able