Client Services Coordinator ( work from home)

Atlanta, Georgia (United States) About 3 Dots 3 Dots is an event and travel agency specializing in personalized travel arrangements and event experiences. We assist individuals, families, groups, and organizations with hotels, resorts, cruises, transportation, activities, excursions, group travel, and event coordination. Our focus is providing reliable client service and helping make the planning process organized and enjoyable. About the Role 3 Dots is seeking a Remote Client Services Coordinator to assist clients with travel planning, event coordination, and general customer service. The ideal candidate enjoys working with people, communicating with clients, staying organized, and helping coordinate details from the initial request through completion. Responsibilities Communicate with clients by phone, email, and online platforms Assist with travel and event planning requests Research hotels, resorts, cruises, flights, transportation, activities, and excursions Help organize client preferences, itineraries, and travel details Assist with group travel and event coordination Provide information and recommendations based on client needs Maintain accurate client records and planning information Follow up with clients regarding outstanding details Coordinate information between clients and travel or event vendors Provide professional and timely customer service Complete general administrative and coordination tasks Qualifications Strong written and verbal communication skills Excellent organization and attention to detail Friendly and professional approach to client service Comfortable working independently in a remote environment Ability to manage multiple requests and deadlines Comfortable using email, online platforms, and computer applications Interest in travel, hospitality, events, or customer service Previous customer service, hospitality, travel, event, or administrative experience is helpful but not required What We Offer Remote work environment Full-time and part-time opportunities Training and ongoing support Flexible scheduling options Opportunity to gain experience in travel, hospitality, events, and client services Exposure to a variety of travel destinations and experiences Ideal Candidate The ideal candidate is organized, dependable, personable, detail-oriented, and comfortable working with clients remotely. If you enjoy helping people, coordinating details, and have an interest in travel and events, we encourage you to apply.