Business Analyst & Service Delivery (IT)

We are hiring for Business Analyst & Service Delivery (IT), w hich will be placed in one of the largest FMCG company in South Jakarta. Requirement : - Bachelor Degree - Good attitude, continuously seeking improvements - Have a strong drive for self-learning and ability for team work - Minimum 3 Year(s) of working experience in the related IT, Project Manager / Integration / Service Delivery - Computer Literate (good in Ms Excel) - Good in English Jobdesc : - Manage and lead project / project streams including writing technical / Business spesifications - Support local and zone IT in validating and positioning the function demand into the IT portofolio, ensuring active sponsorshipis in place fot the project agenda - Perform demand shaping in the country business representatives, to push and adopt the usage of group/zone standard solutiom and service when necassary - Execute various project as a project member or leader and take ownership on respective assigned roles with other members - To perform business servicing by collecting and translating business into system requirments. Analysis, design, testing and ongoing maintenance & support for internal systems - Resolve incidents, analyze root cause and work with vendor to find permanent resolution - Pro-actively manage business expectations and monitoring - Designing and developing interfaces and add-on solutioms, set-up and customizing various business modules, enchaning overall concepts - Develop and maintain internal resources and cultivate the quality of the human capital