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APAC Customer Support Specialist (Brokerage Assist)

  • Salary not listed
  • Posted 6 days ago · via Workday

Support APAC brokerage customers with timely assistance and issue resolution

Provide customer support for brokerage services in the APAC region. Assist customers with inquiries, resolve issues, and ensure timely follow-up. Work as part of a global team within a Fortune Global 500 organization focused on delivering reliable service.

Why This Role?

Work with a Fortune Global 500 organization offering innovative possibilities and a rewarding culture

Key Responsibilities

  • Support APAC brokerage customers with inquiries
  • Resolve customer issues in a timely manner
  • Ensure proper follow-up on customer requests
  • Collaborate with team members to maintain service quality
  • Communicate clearly with customers to address needs

Requirements

  • Ability to support customers in the APAC region
  • Strong communication skills for customer interactions
  • Problem-solving skills for issue resolution
  • Experience with brokerage or customer support preferred
  • Proficiency in English for customer engagement

Required Skills

customer supportcommunicationproblem-solvingproblem solvingbrokerage knowledgetimely resolution

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from AdzunaShow more

Original description from Adzuna

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams, there are role…

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Company
UPS
Source
Salary
Job Type
full time
Location
Remote · Countries not stated
Category
Seniority
mid
PostedFreshNew & verified
Oct 10, 2026

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