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Principal Customer Success Account Manager

  • Salary not listed
  • Posted today · via Adzuna

Empower customers to accelerate business value through Microsoft solutions

As a Principal Customer Success Account Manager at Microsoft, you will help customers achieve their business outcomes faster by leveraging Microsoft's products and services. You will work within the Customer Experience & Success organization to build differentiated customer experiences that drive technology adoption and value realization. Your role focuses on empowering customers through strategic guidance and solution alignment.

Why This Role?

Help build a future where customers achieve business outcomes faster with Microsoft technology

Key Responsibilities

  • Help customers achieve business outcomes through Microsoft solutions
  • Build differentiated customer experiences that leverage Microsoft products
  • Empower customers to accelerate business value using technology
  • Drive adoption and realization of Microsoft services for customer success

Requirements

  • Experience in customer success or account management
  • Ability to empower customers through technology solutions
  • Skills in building differentiated customer experiences
  • Knowledge of Microsoft products and services

Required Skills

customer-successaccount-managementcommunicationcustomer-experiencecustomer successaccount managementsolution sellingrelationship managementbusiness value realizationtechnology adoption

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from AdzunaShow more

Original description from Adzuna

Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. As a Principal Customer Success Account Manager , you will help customers…

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Source
Job Type
full time
Location
Remote · Countries not stated
Category
Seniority
senior
PostedNewNew & verified
Oct 16, 2026

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