AI Technical Support Specialist

JOIN THE TEAM BUILDING AN AI-FIRST COMPANY 🚀 Hostinger serves more than 5.5 million clients across 150 countries, but we're still excited about what we're creating next. AI is changing how we build products, support customers, work together, and solve problems. It helps us move faster, spend less time on repetitive work, and focus on bigger ideas. If you want your work to influence both what we build and how we build it, we'd like to meet you. Our culture: Guided by 10 company principles https://www.hostinger.com/principles. ⚠️ (1 space) YOUR ROLE AT HOSTINGER Join Hostinger's {Team name} team and help us {describe the team's mission in one sentence}. As {Job title} in the {Team name} team, you'll {summarize the role's main purpose, key responsibilities, and the impact it has on the team and business}. ⚠️ (1 space) Curious to learn more? Meet your future Team Lead: {Tag the Team Lead's LinkedIn profile} Include this section only when appropriate. Feature the future hiring manager, or another relevant team member who can best introduce the team and help candidates understand who they'll be working with. ⚠️ (1 space) YOUR DAY-TO-DAY {What are their key responsibilities and areas of ownership? What problems will they solve, and what impact will they have? How will they demonstrate ownership, initiative, and collaboration?} Some examples: Ownership – Show what this person will own from end to end and be accountable for. Good ex.: Own the experimentation roadmap and prioritize initiatives that deliver the greatest business impact.❌ Avoid: Have ownership skills. Initiative – Show where this person is expected to proactively identify opportunities, challenge assumptions, and drive improvements. Good ex.: Proactively identify conversion opportunities and turn insights into experiments without waiting for direction. ❌ Avoid: Run experiments and prioritize growth opportunities. Collaboration – Describe who they'll work with, how they'll partner across teams, and how they'll influence decisions. Good ex.: Align stakeholders around priorities, communicate experiment results, and drive decisions through data. ❌ Avoid: Communicate and work well in a team. ⚠️ (1 space) WHAT WILL HELP YOU SUCCEED / YOUR EXPERTISE AND EXPERIENCE {What knowledge, skills, and experience will help someone thrive in this role? Which qualifications are essential, and which are nice to have?} ⚠️ (1 space) MEET YOUR TEAM {What does the team do, and how does it contribute to Hostinger's mission? Who will this person work most closely with? How does the team collaborate with other functions? (Add missing team context, or skip if already covered)} Focus on the team rather than repeating the role description. ⚠️ (1 space) BENEFITS YOU'LL LOVE 🚀 360 Growth: We provide limitless learning opportunities https://www.hostinger.com/blog/learning-culture/: access to platforms like Reforge and CoachHub, global conferences, physical and digital libraries, feedback culture https://www.hostinger.com/blog/reaching-your-peak/, and mentoring through TesoXchange https://tesoxchange.com/. Advance your career with internal mobility and grow with a team eager to share knowledge and support your success. 🎯 Freedom & responsibility: Work on your terms: from modern offices in Kaunas and Vilnius, the comfort of home, or anywhere in the world. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment. 💪Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, Headspace https://www.headspace.com/ subscriptions, and regular health checks. Join our wellbeing-dedicated events, sports, arts, and hobby clubs, or simply enjoy the balance of a lifestyle that prioritizes wellness. 🎉 Work hard – play hard: Celebrate your achievements with company events like Summerfest https://www.youtube.com/watch?v=CPnIDaaq0jc & Winterfest https://www.youtube.com/watch?v=AfytsnQyE2I, Town Hall, Meet the Client initiatives, team-buildings, and workations. Enjoy access to the Žalgiris Arena VIP Lounge and celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations. ⚠️ (1 space) COMPENSATION (DELETE THIS IF IT GETS DOUBLE) {Include the minimum salary (mandatory) and any additional compensation details, following local market requirements and internal compensation guidelines.} E.x. Compensation starts from €00,000 gross/month, depending on your experience and skills. / €00,000 - €00,000 gross/month, depending on your experience and skills. ⚠️ (1 space) We're always looking for experienced talent to raise the bar. If you're excited about the role but the listed compensation range doesn't align with your expectations, we still encourage you to apply — we're open to adjusting it based on the impact and value you bring. ⚠️ (1 space) Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey 🚀 ⚠️ (1 space) Three. Two. Onboard