Inpatient Behavioral Health Utilization Management Clinician/LCSW/LPC/LMFT/RN - Remote in VA and NC
Review clinical data to authorize behavioral health services per medical necessity
The clinician reviews clinical information from providers to ensure it meets medical necessity criteria for behavioral health and substance use services. They authorize services as needed based on DMAS protocols, clinical review requirements, and payer-specific regulations. Accurate data entry into the claims system ensures proper payment processing for approved services.
Why This Role?
Fully remote position with flexible day shifts starting between 6am and 9am EST, Monday through Friday
Key Responsibilities
- Review clinical information received from providers for behavioral health and substance use services
- Ensure clinical data meets medical necessity criteria to authorize services as needed
- Apply knowledge of DMAS protocols, clinical protocols, and review requirements
- Ensure accurate information is entered into the claims system for payment processing
- Adhere to contractual, regulatory, and compliance requirements for government, self-funded, and commercial payers
Requirements
- Master's degree in Counseling, Social Work, or Marriage and Family Therapy
- OR Bachelor of Science in Nursing for Registered Nurses
- Valid state license in Virginia or North Carolina as LCSW, LPC, LMFT, or RN
- Knowledge of medical necessity criteria for behavioral health and substance use services
- Understanding of DMAS protocols and clinical review requirements
Required Skills
View Original Description from Jobg8 (United States)
Original description from Jobg8 (United States)
Norfolk, Virginia (United States) City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health Plans is hiring a Inpatient Behavioral Health Utilization Management Clinician/LCSW/LPC/LMFT/RN - Remote in VA and NC! Status: Full-time, permanent position (40 hours) Work hours: Flexible dayshift; Can start from 6am to 9am EST, M-F Location: Fully remote in Virginia OR North Carolina. Overview Behavioral Health Utilization Management clinician is responsible for review of clinical information received from providers ensuring clinical data is substantial enough to meet Medical Necessity Criteria to authorize services as needed. Requires knowledge of medical necessity criteria for behavioral health and substance use services, DMAS protocols, clinical protocols and clinical review requirements. Requires knowledge of contractual, regulatory and compliance requirements for government payers, self-funded and commercial payers. Ensures appropriate and accurate information is entered into claims system for processing of payment. Education Master's degree in Counseling, Social Work, or Marriage and Family Therapy REQUIRED For Registered Nurses, a Bachelor of Science in nursing is REQUIRED Certification/Licensure REQUIRED license must be valid in state of practice. One of the following qualifies: Licensed Clinical Social Worker (LCSW) - State license - Virginia Department of Health Professionals (VADHP) OR Licensed Clinical Social Worker (LCSW) - State license - North Carolina Social Work Certification and Licensure Board (NCSWCLB) OR Licensed Professional Counselor (LPC) - State license - Virginia Department of Health Professionals (VADHP) OR Licensed Professional Counselor (LPC) - State license - North Carolina Board of Licensed Clinical Mental Health Counselors (NCBLCMHC) OR Licensed Marriage and Family Therapist (LMFT) - State license - Virginia Department of Health Professionals (VADHP) OR Licensed Marriage and Family Therapist (LMFT) - State license - North Carolina Marriage and Family Therapy Licensure Board (NCBMFT) OR Registered Nurse (RN) Single State - Nursing License - Virginia Department of Health Professionals (VADHP) OR Registered Nurse (RN) Single State - Nursing License - North Carolina Board of Nursing (NCBON) OR Registered Nurse (RN) Multi State - Nursing License - Virginia Department of Health Professionals (VADHP) OR Registered Nurse (RN) Multi State - Nursing License - North Carolina Board of Nursing (NCBON) OR Licensed Substance Abuse Treatment Practitioner (LSATP) Certified Substance Abuse Counselor (CSAC) OR Licensed Chemical Dependency Counselors (LCDC) preferred Experience 2 years of behavioral health REQUIRED 1 year of case management REQUIRED Inpatient Behavioral Health and health plan experience preferred Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! To apply, please go to and use the following as your Keyword Search: JR-104143 Talroo - Health Plan Managed Care, MCO, Health Plan, Healthcare, Masters, Social Work, Counseling Field, BSN, Nursing, Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Registered Nurse License (RN), Clinical, behavioral health, care coordination, discharge planning, continuity of care, transitions of care, Remote, Virginia, Days, North Carolina Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Salary Context
Similar Operations roles on LokerDollar pay around $106.08k/yr (range $3.681k–936k/yr, n=337 active listings).
Hiring at Sentara Health
Sentara Health has 1 other active role on LokerDollar and has been hiring here since Aug 14, 2026 — across Operations.
View all Sentara Health openings →Openness not stated by employer — check the listing
Frequently asked questions
- Is Inpatient Behavioral Health Utilization Management Clinician/LCSW/LPC/LMFT/RN - Remote in VA and NC at Sentara Health a remote job?
- Yes, this is a regional remote role (Remote). Check the listing for location requirements.
- What type of employment is Inpatient Behavioral Health Utilization Management Clinician/LCSW/LPC/LMFT/RN - Remote in VA and NC at Sentara Health?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at Sentara Health.
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