Technical Product Owner - KYC
Own the product vision for customer onboarding and identity verification
Lead a cross-functional product team focused on customer onboarding, identity verification, and ongoing due diligence. Define and track KPIs like verification completion rate and onboarding conversion. Turn regulatory requirements and customer risk profiles into clear product specifications while continuously improving KYC capabilities based on feedback and evolving regulations.
Why This Role?
Work directly with founders to build the customer verification product function from the ground up
Key Responsibilities
- Own the product vision and roadmap for customer onboarding, identity verification, and ongoing due diligence
- Lead a team of engineers and cross-functional partners to design, deliver, and refine verification journeys and decisioning rules
- Define and track KPIs such as verification completion rate, onboarding conversion, manual review rate, and time-to-verification
- Turn regulatory requirements, customer risk profiles, and operational needs into clear product specifications
- Continuously improve KYC capabilities based on customer feedback, operational insights, and evolving regulatory requirements
Requirements
- Proven product experience in fintech, payments, or KYC/customer identity verification
- Strong track record delivering data-driven products with engineering and analytics teams
- Strong SQL or Python skills with hands-on experience using data to analyze performance and inform product decisions
- Analytical mindset comfortable interpreting onboarding, verification, and operational performance metrics
- Ability to balance regulatory requirements and risk management with a great customer experience
- Comfortable working directly with founders in a fast-paced startup
Required Skills
Keywords
View Original Description from Ashby Job Boards
Original description from Ashby Job Boards
WHAT WE'RE LOOKING FOR We’re hiring a Product Owner – KYC to work directly with our founders and build our customer verification product function from the ground up. You’ll lead a cross-functional product team focused on customer onboarding, identity verification, and ongoing due diligence, delivering measurable impact through smart, data-driven analyses. You’ll thrive in this role if you love solving complex problems, can translate regulatory and operational needs into product solutions, and enjoy working at the intersection of product, compliance, operations, and engineering. WHAT YOU'LL BE DOING - Own the product vision and roadmap for customer onboarding, identity verification, and ongoing due diligence. - Lead a team of engineers and other cross-functional partners to design, deliver, and refine verification journeys, decisioning rules, and KYC systems. - Define and track KPIs like verification completion rate, onboarding conversion, manual review rate, and time-to-verification. - Turn regulatory requirements, customer risk profiles, and operational needs into clear product specifications. - Continuously improve our KYC capabilities based on customer feedback, operational insights, and evolving regulatory requirements. WHAT YOU'LL NEED - Proven product experience in fintech, payments, or KYC / customer identity verification. - Strong track record delivering data-driven products with engineering and analytics teams. - Strong SQL or Python skills, with hands-on experience using data to analyse performance, identify problems, and inform product decisions. - Analytical mindset; comfortable interpreting onboarding, verification, and operational performance metrics. - Ability to balance regulatory requirements and risk management with a great customer experience. - Comfortable working directly with founders in a fast-paced startup. NICE-TO-HAVES - Experience in Latin American markets. - Spanish or Portuguese language skills. - Experience scaling a KYC product from 0 to hundreds of thousands or millions of customers. - Previous experience in software engineering, data analytics, or another technical role. BENEFITS - Competitive salary and benefits - Stock options, so you own part of what you build - Discretionary performance bonus - The latest tools and technology - A world-class team that will challenge and grow your skills - The opportunity to help build the best fintech app in Latin America - Office Policy: 3-4 days a week in-office
Hiring at ARQ
ARQ has 12 other active roles on LokerDollar and has been hiring here since Jul 4, 2026 — across Product, Data & Analytics, Marketing, Engineering.
- Financial Controller & Regulatory Reporting Officer – Gibraltar
- Special Projects Lead
- Security Engineer, Mid
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Frequently asked questions
- Is Technical Product Owner - KYC at ARQ a remote job?
- This role is based in Remote. See the listing for remote/onsite details.
- What type of employment is Technical Product Owner - KYC at ARQ?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at ARQ.
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