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Sr. Technical Account Manager (TAM)

  • $120k–150k/yr
  • Posted last week · via Lever

Hiring in some regions only

Build trusted relationships with healthcare tech customers to drive platform adoption

As a Sr. Technical Account Manager at Redox, you will build and maintain trusted relationships with healthcare technology customers, serving as their primary technical advocate. You will drive platform adoption and expansion by understanding customer needs and aligning Redox Engine capabilities to solve their data exchange challenges. Working remotely worldwide, you will collaborate with internal teams to ensure successful onboarding, ongoing ...

Why This Role?

Direct impact on accelerating healthcare data exchange across 12,000+ connected systems

Key Responsibilities

  • Serve as the primary technical point of contact for assigned healthcare technology customers
  • Drive adoption and expansion of Redox Engine within customer accounts through technical guidance
  • Collaborate with sales, product, and engineering teams to translate customer needs into platform solutions
  • Onboard new customers and ensure successful implementation of Redox Engine for real-time data exchange
  • Monitor account health, identify growth opportunities, and provide strategic recommendations to customers
  • Advocate for customer needs internally to influence product roadmap and service improvements

Requirements

  • Proven experience in technical account management or customer success within healthcare technology or SaaS
  • Deep understanding of healthcare data exchange standards, interoperability, and EHR systems
  • Strong technical aptitude to understand and explain complex integration workflows and APIs
  • Excellent communication and relationship-building skills to engage with technical and non-technical stakeholders
  • Experience working with healthcare IT vendors, providers, payers, or life sciences organizations
  • Ability to manage multiple customer accounts while maintaining high levels of satisfaction and retention

Required Skills

customer-successhealthcare-datainteroperabilityproject-managementcommunicationtechnical account managementhealthcare interoperabilitycustomer relationship managementsolution sellinghealthcare data exchangecross-functional collaboration

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from Lever PostingsShow more

Original description from Lever Postings

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.

Salary Context

Similar Sales & Business Development roles on LokerDollar pay around $187.8k/yr (range $18k–440k/yr, n=140 active listings).

Hiring at Redox

Redox has 7 other active roles on LokerDollar and has been hiring here since May 22, 2026 — across Sales & Business Development, Legal & Compliance, Engineering.

View all Redox openings →

Market context

  • VERIFIEDStated pay is 28% below the role median of $187,813/year (n=140 pay-disclosing listings).
  • VERIFIEDRedox: 21 postings in the last 3 months, 36 all-time on LokerDollar.
  • VERIFIEDCompany first seen May 22, 2026.
  • VERIFIEDThis listing first seen Oct 13, 2026.
  • VERIFIEDLast verified live Oct 13, 2026.

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Company
Redox
Salary
$120k–150k/yr
Job Type
full time
Location
Remote · Some regions only
Seniority
senior
PostedFreshNew & verified
Oct 7, 2026

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Frequently asked questions

Is Sr. Technical Account Manager (TAM) at Redox a remote job?
Yes, Sr. Technical Account Manager (TAM) at Redox is remote, but the employer hires only in certain regions. Check the listing for location requirements before applying.
What is the salary for Sr. Technical Account Manager (TAM) at Redox?
The listed pay range for this role is $120k–150k/yr.
What type of employment is Sr. Technical Account Manager (TAM) at Redox?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at Redox.

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This employer appears to hire only in certain regions.