Senior Executive IT Support
- Salary not listed
- Posted 4 days ago · via Adzuna
Provide technical support for AI infrastructure systems and storage solutions
WD is building the infrastructure behind the AI-driven data economy, focusing on storage systems that power hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. The role involves supporting the technical systems that enable AI scalability, ensuring data storage, management, and accessibility across global operations. This is hands-on work maintaining real-world infrastructure that makes AI possible at scale.
Why This Role?
Work on real infrastructure that powers AI and global data systems
Key Responsibilities
- Diagnose and resolve technical issues with storage systems and AI infrastructure
- Support deployment and maintenance of hyperscale data center solutions
- Ensure data accessibility and system reliability for cloud and enterprise platforms
- Collaborate with engineering teams on infrastructure performance and scalability
- Document support processes and contribute to knowledge base for global operations
Requirements
- Experience with IT support for enterprise infrastructure or data center systems
- Knowledge of storage technologies and hardware used in hyperscale environments
- Familiarity with cloud platforms and enterprise IT ecosystems
- Strong troubleshooting skills for complex technical systems
- Ability to work effectively in a global, remote technical support role
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from AdzunaShow more
Original description from Adzuna
WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work. It’s real s…
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