Remote: Coordinator, Payroll Client Services
- Salary not listed
- Remote-friendly · fits your timezone
- Posted last week · via Jooble
Support payroll operations by resolving customer inquiries and mastering support workflows
Coordinate payroll client services by learning processes, resolving inquiries, and ensuring smooth operations. Focus on customer satisfaction and accurate payroll management within a remote, worldwide team.
Why This Role?
Directly impact customer satisfaction and learn payroll processes in a global remote role.
Key Responsibilities
- Learn and execute payroll processes to ensure accuracy and timeliness
- Resolve customer payroll inquiries through various support channels
- Collaborate with the team to streamline support workflows and improve operations
- Maintain records and ensure data integrity for payroll operations
- Provide feedback and suggestions to enhance customer service
- Stay updated with changes in payroll regulations and company policies
Requirements
- Strong communication and problem-solving skills
- Ability to learn complex payroll systems and processes quickly
- Experience in customer service or payroll support
- Proficiency in using HRIS or payroll software
- Excellent organizational skills and attention to detail
- Ability to work independently and manage multiple tasks
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from JoobleShow more
Original description from Jooble
...Headquarters: Remote- Indonesia The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and...
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