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Relationship Account Manager

Drive expansion and evangelism with mature MongoDB customers in APAC

The Relationship Account Management team drives long-term partnerships with MongoDB's mature customers, focusing on expansion and evangelism. The role requires thriving with high ambiguity and change while maintaining a customer-centric approach at scale across Asia Pacific. This is a growing team established ~2 years ago, scaling with MongoDB's APAC expansion.

Why This Role?

Join a growing team scaling with MongoDB's expansion to APAC

Key Responsibilities

  • Drive long-term partnerships with mature MongoDB customers
  • Create expansion opportunities within existing customer accounts
  • Foster customer evangelism and advocacy
  • Maintain a customer-centric approach at scale across Asia Pacific
  • Navigate high levels of ambiguity and change
  • Support team growth and scaling efforts

Requirements

  • Ability to thrive with high ambiguity and change
  • Customer-centric mindset
  • Experience managing mature customer relationships
  • Passion for technology
  • Experience working across Asia Pacific markets
  • Strong communication and relationship-building skills

Required Skills

account-managementcustomer-relationshipbusiness-developmentcommunicationaccount managementcustomer relationshipexpansion strategycustomer evangelismAPAC market knowledgeambiguity navigation

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

Relationship Account ManagerMongoDB APACcustomer expansionaccount evangelismmature customer managementremote account management
View Original Description from Adzuna

Original description from Adzuna

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB's mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for tec…

Salary Context

Similar Engineering roles on LokerDollar pay around $215k/yr (range $19.575k–2745.996k/yr, n=427 active listings).

Hiring at MongoDB

MongoDB has 2 other active roles on LokerDollar and has been hiring here since May 12, 2026 — across Engineering.

View all MongoDB openings →
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Company
MongoDB
Source
Adzuna
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
mid
PostedFresh
Jul 22, 2026

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Frequently asked questions

Is Relationship Account Manager at MongoDB a remote job?
Yes. Relationship Account Manager at MongoDB is a fully remote role open to candidates worldwide.
What type of employment is Relationship Account Manager at MongoDB?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at MongoDB.

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