Regional Head of Services (APAC)
Lead APAC services strategy to drive client success and platform adoption
As Regional Head of Services for APAC at Addepar, you will lead the services organization across the Asia-Pacific region to ensure successful client implementations and ongoing platform adoption. You will partner with sales, product, and engineering teams to align services delivery with business goals and customer needs. Your role focuses on scaling services operations, optimizing delivery models, and maintaining high client satisfaction in a ...
Why This Role?
Shape services strategy for a global platform used by 1,400+ firms managing nearly $9 trillion in assets
Key Responsibilities
- Lead and manage the APAC services team to deliver successful client implementations
- Develop and execute services strategy aligned with regional business objectives
- Partner with sales, product, and engineering to ensure seamless client onboarding and adoption
- Optimize service delivery models for scalability and efficiency across diverse APAC markets
- Ensure high client satisfaction and retention through proactive relationship management
- Report on services performance metrics and drive continuous improvement initiatives
Requirements
- Proven leadership experience in professional services or customer success within fintech or SaaS
- Deep understanding of the APAC financial services market and client needs
- Experience scaling services operations in a high-growth, global technology company
- Strong cross-functional collaboration skills with sales, product, and engineering teams
- Track record of driving client satisfaction, retention, and expansion in enterprise environments
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
Keywords
View Original Description from Adzuna
Original description from Adzuna
Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners…
Salary Context
Similar Engineering roles on LokerDollar pay around $215k/yr (range $19.575k–2745.996k/yr, n=426 active listings).
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Frequently asked questions
- Is Regional Head of Services (APAC) at Addepar a remote job?
- Yes. Regional Head of Services (APAC) at Addepar is a fully remote role open to candidates worldwide.
- What type of employment is Regional Head of Services (APAC) at Addepar?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at Addepar.
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