Life Sciences Program Manager/Program Executive

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Life Sciences Program Executive Brazil or Argentina | Remote Job Description About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. About the Role The Life Sciences Program Executive (PE) is a senior, executive-facing individual contributor (IC) within the Global Life Sciences Acceleration Hub at Salesforce. As an IC, Program Executives hold no direct reports, and yet expertly lead large numbers of our most senior talent across our most complex Life Sciences customer engagements: multi-workstream transformations, strategic accounts, and enterprise implementations where the margin for error is narrow and the consequences of failure are visible at the C-suite. The PE is fully allocated to a single flagship Life Sciences transformation program or a set of strategic accounts. They own the end-to-end program P&L, lead the Salesforce project team, run the steering committee, manage the executive customer relationship, manage scope, govern the budget, and surface risk before it becomes an escalation. The ideal candidate brings a deep background in Life Sciences (pharma, biotech, medtech, or related sectors) combined with IT or management consulting delivery experience, leveraging that industry credibility as a strategic advisor to customers, partners, and internal teams across Salesforce. Life Sciences Program Executives sit at the helm of AI and Agentforce transformations that accelerate drug commercialization, streamline field engagement, and modernize clinical and commercial operations through intelligent, autonomous agents. They lead cross-functional teams deploying digital workforces that bridge the gap between complex Life Sciences data and actionable business outcomes, driving the next frontier of Life Sciences innovation. Their success is defined by what they deliver, what they prevent, and the customer confidence they command. Your Impact AI and agentic delivery are embedded in how you work: you actively leverage AI tooling and agentic workflows to optimize how your program teams deliver. You reduce manual overhead, accelerate insight, and model the productivity gains Life Sciences customers are investing in Salesforce to achieve. Engagement success is well-defined and honored: you create the program strategy, management approach, governance, and guide the customer at the executive and program level to align on objectives, outcomes, and KPIs. Customer outcomes are owned with clear accountability: you are the executive-facing delivery contact for your engagement and are responsible for communications with the client and within Salesforce up to the CxO level r