Junior IT Support Officer (Remote)
- Salary not listed
- Remote-friendly · fits your timezone
- Posted last week · via Jooble
Provide first-line technical support to resolve IT issues for a global team
As the first point of contact for technical assistance, you'll diagnose and resolve IT issues, manage user accounts, and collaborate with the IT team to ensure smooth operations for a worldwide workforce.
Why This Role?
Be part of a growing global team with direct impact on daily operations.
Key Responsibilities
- Respond to and prioritize incoming support requests from employees worldwide
- Diagnose and resolve technical issues related to hardware, software, and network connectivity
- Manage user accounts, permissions, and system configurations
- Document and track support requests to ensure timely resolution
Requirements
- Proven experience in IT support or a similar role
- Strong understanding of Windows and Mac operating systems
- Familiarity with ticketing systems and remote support tools
- Excellent communication and problem-solving skills
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from JoobleShow more
Original description from Jooble
...Job Summary The Elite Job is seeking a detail-oriented and tech-savvy Junior IT Support Officer ( Remote) to join our growing global team. As an integral part of our IT support operations, you will be the first point of contact for technical assistance within the organization...
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