IT Operations
- Salary not listed
- Remote-friendly · fits your timezone
- Posted 3 weeks ago · via Kalibrr
Full Description
Monitor IT infrastructure, systems, applications, and network services to ensure availability and performance Perform first-level troubleshooting and resolution of IT incidents and service requests Respond to alerts, system notifications, and operational issues in a timely manner…
Read the full description at Kalibrr
Why This Role?
Anda akan bekerja di lingkungan IT yang dinamis dengan peluang untuk terus meningkatkan proses operasional.
Key Responsibilities
- Memantau infrastruktur IT, sistem, aplikasi, dan layanan jaringan
- Melakukan troubleshooting dan penyelesaian insiden IT tingkat pertama
- Merespons alert, notifikasi sistem, dan masalah operasional dengan cepat
- Mengelola tiket IT melalui sistem IT Service Management (ITSM)
Requirements
- Pendidikan sarjana di bidang Teknologi Informasi, Ilmu Komputer, Sistem Informasi, atau bidang terkait
- Pengalaman 1–3 tahun di IT Support, IT Operations, Helpdesk, atau Technical Support
- Pengalaman dalam Level 1 (L1) IT/Application Support
Required Skills
View Excerpt — Full Description at KalibrrShow more
Read the full description at Kalibrr
Monitor IT infrastructure, systems, applications, and network services to ensure availability and performance Perform first-level troubleshooting and resolution of IT incidents and service requests Respond to alerts, system notifications, and operational issues in a timely manner…
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