Inbound & Outbound Caller
- Salary not listed
- Remote-friendly · fits your timezone
- Posted last week · via Careerjet
Respond to customer concerns
Handle inbound and outbound calls, addressing order and service concerns, ensuring quality customer interactions and meeting performance metrics.
Why This Role?
Contribute to a commitment to quality
Key Responsibilities
- Address customer concerns via phone
- Document interactions with teams
- Meet customer service performance metrics
Requirements
- Customer service skills
- Communication skills
- Attention to detail
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from CareerjetShow more
Original description from Careerjet
with order- and service -related concerns, and ensure every customer interaction reflects our commitment to quality... & Retail teams) with clear and thorough documentation. Meet or exceed customer service performance metrics, including response
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