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Inbound Customer Service Representative Needed

  • Posted today · via Freelancer.com
Summary shown in Indonesian — English version coming soon.

Full Description

We are seeking a dedicated and customer-focused Inbound Customer Service Representative to join our team. This role offers an exciting opportunity to be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience with every interaction.…

Read the full description at Freelancer.com

Why This Role?

Freelancer.com menawarkan lingkungan kerja yang inklusif dan mendukung, serta kesempatan untuk perkembangan profesional dan pertumbuhan karier.

Key Responsibilities

  • Menanggapi panggilan dan email pelanggan dengan cepat dan sopan
  • Menyelesaikan masalah pelanggan dengan tepat dan profesional
  • Mendokumentasikan interaksi pelanggan dengan rinci di sistem CRM perusahaan

Requirements

  • Pendidikan setara SMA; gelar sarjana atau asosiasi adalah tambahan
  • Pengalaman terbukti dalam peran layanan pelanggan, preferensi di lingkungan call center masuk
  • Kemampuan komunikasi lisan dan tulis yang baik

Required Skills

customer-servicecrmcommunicationproblem-solving

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Excerpt — Full Description at Freelancer.comShow more

Read the full description at Freelancer.com

We are seeking a dedicated and customer-focused Inbound Customer Service Representative to join our team. This role offers an exciting opportunity to be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience with every interaction.…

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Salary
Job Type
freelance
Location
Remote · Countries not stated
Category
Seniority
unspecified
PostedNewNew & verified
Oct 23, 2026

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