Feedback Coordinator, remote, flexible hours
- Remote-friendly · fits your timezone
- Posted today · via Freelancer.com
Full Description
We're looking for someone to help us collect and organize customer feedback. Our customers leave comments in several places: surveys, review pages, support conversations, and social media.…
Read the full description at Freelancer.com
Why This Role?
Dapat bekerja fleksibel jam dan remote dari mana saja
Key Responsibilities
- Kumpulkan ulasan pelanggan dari survei, halaman ulasan, percakapan dukungan, dan media sosial
- Kategorikan setiap komentar berdasarkan topik dan sentimen menggunakan kategori yang disediakan
- Tulis ringkasan mingguan tentang apa yang paling sering disebutkan oleh pelanggan dan perubahan sejak kali terakhir
- Laporkan keluhan serius langsung ke tim lead
- Perbarui lembaran ulasan secara teratur
Requirements
- Bisa membaca dengan teliti dan mengorganisir dengan baik
- Bisa menulis ringkas dan jelas
- Paham menggunakan spreadsheet
- Bisa bekerja dengan tepat waktu
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Excerpt — Full Description at Freelancer.comShow more
Read the full description at Freelancer.com
We're looking for someone to help us collect and organize customer feedback. Our customers leave comments in several places: surveys, review pages, support conversations, and social media.…
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