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Customer Success Manager II

Manage customer relationships to drive retention and expansion of Planet data solutions

As a Customer Success Manager II at Planet, you will manage customer relationships to ensure retention and expansion of Planet's data solutions. You will work with customers across commercial, environmental, and humanitarian sectors to help them derive value from Planet's satellite imagery and cloud-based platform. Your role involves understanding customer needs, guiding them in using Planet's data for research, technology development, and sol...

Why This Role?

Work with a unique combination of space and data company impacting global sectors

Key Responsibilities

  • Manage customer relationships to ensure retention and expansion of Planet data solutions
  • Help customers derive value from Planet's satellite imagery and cloud-based platform
  • Understand customer needs across commercial, environmental, and humanitarian sectors
  • Guide customers in using Planet's data for research, technology development, and solving global challenges
  • Act as a trusted advisor to maximize customer success with Planet's offerings

Requirements

  • Experience in customer success or account management
  • Ability to work with customers in commercial, environmental, and humanitarian sectors
  • Understanding of satellite imagery data and cloud-based platforms
  • Skills in guiding customers to derive value from data solutions
  • Experience acting as a trusted advisor to drive retention and expansion

Required Skills

customer-successcommunicationdata-analysiscustomer relationship managementdata solution guidancesector-specific consultingretention and expansion strategiestrusted advisory

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from NoDesk

Original description from NoDesk

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

Salary Context

Similar Sales & Business Development roles on LokerDollar pay around $185.3k/yr (range $3.7k–440k/yr, n=130 active listings).

Hiring at Planet

Planet has 1 other active role on LokerDollar and has been hiring here since Jul 9, 2026 — across Sales & Business Development, Operations.

View all Planet openings →

Openness not stated by employer — check the listing

Company
Planet
Source
Job Type
full time
Location
Remote · Open worldwide
Seniority
mid
PostedNewNew & verified
Sep 10, 2026

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Frequently asked questions

Is Customer Success Manager II at Planet a remote job?
Yes. Customer Success Manager II at Planet is a fully remote role open to candidates worldwide.
What type of employment is Customer Success Manager II at Planet?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at Planet.

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