Customer Success Expert - Remote
- Salary not listed
- Remote-friendly · fits your timezone
- Posted last month · via Workable
Grow customer retention through data-driven success operations
The role focuses on Customer Success Operations with strong CRM expertise and operational judgment. You will work on improving customer retention and revenue outcomes through data-driven strategies. This is a remote contractor position requiring proven experience in sales, revenue, or customer success operations.
Why This Role?
Direct impact on customer retention and revenue through CRM expertise
Key Responsibilities
- Analyze customer data to identify retention risks and opportunities
- Optimize CRM workflows to improve customer success efficiency
- Develop and implement customer success strategies to drive revenue growth
- Collaborate with sales and product teams to align customer initiatives
- Track and report on key customer success metrics and KPIs
Requirements
- Proven experience in sales, revenue, or customer success operations
- Strong CRM expertise (e.g., Salesforce, HubSpot, or similar platforms)
- Operational judgment in customer-facing processes
- Data-driven decision-making skills
- Experience improving customer retention and revenue outcomes
Required Skills
View Original Description from JoobleShow more
Original description from Jooble
...Sales / Revenue / CS Operations Expert Job Type: Contractor Location: Remote Role Overview We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses...
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