Skip to main content
Back to Jobs

Customer Service Agent (REMOTE)

Provide timely customer support for logistics inquiries via phone and email

Handle customer inquiries related to Deliveree's on-demand logistics services, ensuring responses within 24 hours. Assist with booking, tracking, and issue resolution for shipments across Southeast Asia. Work remotely from Indonesia with a focus on delivering clear, helpful communication to maintain service quality.

Why This Role?

Opportunity to work remotely with a growing Southeast Asian logistics company

Key Responsibilities

  • Respond to customer inquiries via phone and email within 24 hours
  • Assist customers with booking and tracking shipments
  • Resolve service-related issues and escalate when necessary
  • Provide clear and professional communication in Indonesian and English
  • Maintain accurate records of customer interactions

Requirements

  • Experience in customer service or fresh graduate status
  • Minimum education requirement (specific level not stated)
  • Proficiency in Indonesian and English communication
  • Ability to handle logistics-related inquiries
  • Familiarity with phone and email support systems

Required Skills

communicationcustomer-serviceproblem-solvingproblem solvingcustomer service

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from Jooble

Original description from Jooble

...applications receive a response within 24 hours. SUMMARY OF OPPORTUNITY Position: Customer Service Agent Location: Indonesia ( REMOTE) Salary: Rp 4.000.000 Deliveree is seeking experienced hires in customer service or fresh graduates with a minimum education...

Salary Context

Similar Operations roles on LokerDollar pay around $112.5k/yr (range $2.9k–350k/yr, n=222 active listings).

Hiring at Deliveree On-Demand Logistics (Southeast Asia)

Deliveree On-Demand Logistics (Southeast Asia) has 1 other active role on LokerDollar and has been hiring here since Aug 22, 2026 — across Operations.

View all Deliveree On-Demand Logistics (Southeast Asia) openings →
Sponsored

This listing is sourced from Jooble, with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.

Remote-friendly · fits your timezone
Source
Salary
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
entry
PostedNewNew & verified
Sep 3, 2026

Share this job

Help a friend find their next remote role.

Frequently asked questions

Is Customer Service Agent (REMOTE) at Deliveree On-Demand Logistics (Southeast Asia) a remote job?
Yes. Customer Service Agent (REMOTE) at Deliveree On-Demand Logistics (Southeast Asia) is a fully remote role open to candidates worldwide.
What is the salary for Customer Service Agent (REMOTE) at Deliveree On-Demand Logistics (Southeast Asia)?
The listed pay range for this role is Rp4000k/mo.
What type of employment is Customer Service Agent (REMOTE) at Deliveree On-Demand Logistics (Southeast Asia)?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at Deliveree On-Demand Logistics (Southeast Asia).

Explore related

Market data & reports

Salary & skill-demand research built from our own listings data.

From the blog