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Communications & Community Engagement Manager (Energy / Infrastructure)

Write clear public communications on technical energy topics for community trust

Write clear, accurate public communications including FAQs, fact sheets, emails, web updates, social posts, and print materials on technical and sometimes sensitive topics. Research complex subjects and work with engineers, leadership, and experts to ensure accuracy before publication. Draft responses to resident questions and concerns with honesty and empathy, even when people are upset. Plan and execute multi-channel campaigns such as public...

Why This Role?

Work on high-stakes communication where accuracy matters and every word counts

Key Responsibilities

  • Write clear public communications such as FAQs, fact sheets, emails, web updates, social posts, and print materials
  • Research complex technical topics and collaborate with engineers and experts to ensure accuracy
  • Draft empathetic and honest responses to resident questions and concerns
  • Plan and execute multi-channel campaigns for public meetings and stakeholder outreach
  • Prepare messaging and materials for community meetings while maintaining a consistent trustworthy voice
  • Track campaign performance using open rates, attendance, questions received, and sentiment, then report results

Requirements

  • Background in journalism, communications, PR, or a related field
  • Excellent natural English writing skills with ability to simplify technical topics
  • Experience researching first and asking questions instead of guessing
  • Ability to stay steady and respectful when dealing with frustrated or skeptical people
  • Experience running campaigns across multiple channels and measuring results
  • Knowledge of distinguishing between known, projected, undecided, and promised information

Required Skills

communicationtechnical writingcampaign managementstakeholder engagementresearchcrisis communicationmedia relations

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from HimalayasShow more

Original description from Himalayas

Are you a former journalist or PR professional who can explain complicated things clearly, and stay calm when people are upset? Are you a former journalist or PR professional who can explain complicated things clearly, and stay calm when people are upset? Smartland Energy is looking for a communications professional to be the clear, trusted voice between our company and the communities where we work. Our projects, including data centers and energy infrastructure, raise real questions for local residents about water, power bills, land, and their future. Some people are curious. Some are worried. Some are frustrated and distrustful. We need someone who can communicate with all of them honestly, accurately, and respectfully. This is not a generic content writing job. You'll be working on high-stakes communication where accuracy matters and every word counts. What you'll do: Write clear, accurate public communications, including FAQs, fact sheets, emails, web updates, social posts, and print materials, on technical and sometimes sensitive topics Research complex subjects and work with engineers, leadership, and experts to make sure everything is correct before it's published Draft responses to resident questions and concerns, even when people are upset, with honesty and empathy Plan and execute multi-channel campaigns such as public meeting announcements across social, email, web, and print Prepare materials and messaging for community meetings and stakeholder outreach Keep one consistent, trustworthy voice across every channel Track what's working, such as open rates, attendance, questions received, and sentiment, and report on results Handle sensitive and not-yet-public information with complete discretion You're a great fit if you: Have a background in journalism, communications, PR, or a related field (Mass Comm, DevComm, English, Humanities, etc.) Write excellent, natural English and can simplify technical topics without dumbing them down Research first and ask questions instead of guessing Know the difference between what's known, what's projected, what's undecided, and what can actually be promised, and communicate each clearly Stay steady and respectful when dealing with frustrated or skeptical people Can work independently while coordinating closely with leadership Have experience running campaigns across multiple channels and measuring results Bonus points if you have: Experience in energy, utilities, infrastructure, government, NGO, or crisis communications Worked with US or international clients before A portfolio of published work such as articles, press releases, or campaign materials This role is NOT for you if: You mostly write SEO blogs or product descriptions You rely on AI to write for you You avoid conflict or difficult conversations You're looking for a short-term gig How to apply: Please send the following to : Your resume 2–3 writing samples, ideally at least one on a technical or sensitive topic A short answer (150–250 words) to this question: "A resident believes our project will drain their well and raise their power bill. Write the first reply you'd send them." Start your application with the subject line "Clear and Honest" so we know you read the full post. Applications without it won't be reviewed. Loc: International Salary: $560 bi-weekly Originally posted on Himalayas

Salary Context

Similar Marketing roles on LokerDollar pay around $175k/yr (range $10.8k–400k/yr, n=230 active listings).

Market context

  • VERIFIEDStated pay is 83% below the role median of $175,000/year (n=230 pay-disclosing listings).
  • VERIFIEDSmartland: 1 postings in the last 3 months, 1 all-time on LokerDollar.
  • VERIFIEDCompany first seen Oct 9, 2026.
  • VERIFIEDThis listing first seen Oct 9, 2026.
  • VERIFIEDLast verified live Oct 9, 2026.

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Remote-friendly · fits your timezone
Company
Smartland
Source
Salary
$29.4k/yr
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
mid
PostedFreshNew & verified
Oct 8, 2026

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Frequently asked questions

Is Communications & Community Engagement Manager (Energy / Infrastructure) at Smartland a remote job?
Yes. Communications & Community Engagement Manager (Energy / Infrastructure) at Smartland is a fully remote role open to candidates worldwide.
What is the salary for Communications & Community Engagement Manager (Energy / Infrastructure) at Smartland?
The listed pay range for this role is $29.4k/yr.
What type of employment is Communications & Community Engagement Manager (Energy / Infrastructure) at Smartland?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at Smartland.

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