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Care Navigator

Guide remote workers through health and insurance enrollment processes

As a Care Navigator at SafetyWing, you will assist remote workers in understanding and enrolling in global health, insurance, and retirement products. Your role involves providing clear guidance on available plans, helping users navigate eligibility and enrollment steps, and ensuring they can access the company’s mission-driven social safety net. You will serve as a primary point of support for users seeking to replace or supplement national w...

Why This Role?

Contribute to building a global social safety net for remote workers with real impact from day one

Key Responsibilities

  • Assist remote workers in understanding SafetyWing’s health and insurance products
  • Guide users through enrollment processes for global health and retirement plans
  • Provide clear information about eligibility, coverage, and plan options
  • Support users in navigating the platform to access benefits and services
  • Act as a primary point of contact for inquiries related to product usage and access
  • Help users replace or supplement national welfare systems with SafetyWing’s offerings

Requirements

  • Experience in customer support, patient navigation, or healthcare guidance
  • Strong communication skills to explain complex insurance and health concepts clearly
  • Familiarity with remote work lifestyles and global mobility challenges
  • Ability to empathize with users navigating cross-border health and insurance needs
  • Comfort using digital tools and platforms to support user enrollment and inquiries
  • Commitment to SafetyWing’s mission of building a global social safety net

Required Skills

customer-serviceproduct-developmentremote-workcommunicationcustomer guidancehealth insurance knowledgeremote work understandingproblem solvingempathy

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from WorkewShow more

Original description from Workew

At SafetyWing (YC W18), we’re building a global social safety net for remote workers—simple health, insurance, and retirement products designed to replace national welfare systems. Our mission is…

Salary Context

Similar Operations roles on LokerDollar pay around $110k/yr (range $2.2k–350k/yr, n=279 active listings).

Hiring at SafetyWing

SafetyWing has 3 other active roles on LokerDollar and has been hiring here since May 25, 2026 — across Operations, Engineering, Marketing, Design.

View all SafetyWing openings →

This listing is sourced from Workew, with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.

Openness not stated by employer — check the listing

Company
SafetyWing
Source
Estimated salary
$90k–140k/yr
Based on similar roles — not stated by the employer
Job Type
full time
Location
Remote · Countries not stated
Category
Seniority
mid
PostedNewNew & verified
Sep 25, 2026

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Frequently asked questions

Is Care Navigator at SafetyWing a remote job?
Yes, Care Navigator at SafetyWing is remote, but the employer did not state which countries can apply. Check the listing before applying.
What type of employment is Care Navigator at SafetyWing?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at SafetyWing.

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