Associate Technical Support Engineer - APAC
- Remote-friendly · fits your timezone
- Posted last week · via Greenhouse
Support critical infrastructure security through OT threat analysis
As an Associate Technical Support Engineer at Dragos, you will provide technical support for OT cybersecurity solutions, helping customers protect critical infrastructure like power grids and water systems. You will analyze threats, troubleshoot issues, and assist in maintaining the security of systems that deliver essential services globally. This role combines technical expertise with mission-driven work in xOT cybersecurity.
Why This Role?
Work on systems that protect water, power, and hospitals globally
Key Responsibilities
- Provide technical support for Dragos OT cybersecurity platform
- Analyze and respond to threats targeting critical infrastructure
- Troubleshoot customer issues related to OT security solutions
- Assist in maintaining security of power, water, and hospital systems
- Collaborate with team to protect global critical infrastructure
Requirements
- Technical aptitude in OT or cybersecurity concepts
- Ability to analyze threats and troubleshoot technical issues
- Strong communication skills for customer support
- Understanding of critical infrastructure systems
- Experience with security monitoring or incident response
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from AdzunaShow more
Original description from Adzuna
At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because th…
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