Account & Success Manager (Fintech & Securities Specialist - Remote)
Manage fintech client accounts to drive retention and satisfaction
Manage client relationships for fintech and securities brands, ensuring alignment with agency standards and delivering high-quality service. Work remotely with global exposure to international fintech clients while maintaining full social security coverage through BPJS. Focus on account success and client satisfaction in a fully remote setup.
Why This Role?
Global exposure working with high-profile international fintech brands
Key Responsibilities
- Manage client accounts for fintech and securities companies
- Ensure deliverables align with agency standards and client expectations
- Maintain client satisfaction and drive long-term retention
- Coordinate with internal teams to support client needs
- Provide regular updates and reporting on account performance
Requirements
- Experience in account management or client success
- Knowledge of fintech or securities industry
- Strong communication and relationship-building skills
- Ability to work remotely with reliable internet
- Familiarity with agency service standards
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from JoobleShow more
Original description from Jooble
...aligned with agency standards and experience. ~ Full social security coverage (BPJS Kesehatan & BPJS Ketenagakerjaan). ~100% Fully Remote Work: Work from anywhere with a stable internet setup. ~ Global exposure working with high-profile international fintech brands...
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