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Travel Experience Coordinator (Remote)

Assist clients with planning and booking travel experiences

Help clients plan and coordinate memorable travel experiences by assisting with reservations, itinerary planning, and customer support. Respond to inquiries via phone, email, and online platforms while researching destinations and accommodations based on client preferences. Maintain accurate customer records and booking information to deliver outstanding service before, during, and after travel.

Why This Role?

Comprehensive training program and ongoing coaching and mentorship provided

Key Responsibilities

  • Assist clients with planning and booking vacations, cruises, hotels, resorts, tours, and vacation packages
  • Coordinate reservations, confirmations, itinerary updates, and travel documentation
  • Respond to customer inquiries by phone, email, and online communication platforms
  • Research destinations, accommodations, and travel options based on client preferences
  • Maintain accurate customer records and booking information
  • Deliver outstanding customer service before, during, and after travel

Requirements

  • Customer-focused and professional demeanor
  • Excellent written and verbal communication skills
  • Strong organization and attention to detail
  • Comfortable working independently in a remote environment
  • Proficiency with computers and online communication tools
  • Previous experience in customer service, hospitality, retail, administrative support, scheduling, or travel is preferred but not required

Required Skills

customer serviceitinerary planningcommunicationresearchrecord managementremote workorganizationtravel planningitinerary coordinationproblem solving
View Original Description from Jobg8 (United States)

Original description from Jobg8 (United States)

Chicago, Illinois (United States) Job Description Job Description Job Type: Full-Time Remote Flexible Schedule About the Role We're seeking a friendly, organized, and customer-focused Travel Experience Coordinator to join our growing remote team. In this role, you'll help clients plan and coordinate memorable travel experiences by assisting with reservations, itinerary planning, and customer support. You'll serve as a trusted resource throughout the booking process, ensuring each client receives professional, timely, and personalized service. Whether you're beginning a career in travel or bringing experience from customer service, hospitality, or administration, we provide comprehensive training and ongoing support to help you succeed. What You'll Do Assist clients with planning and booking vacations, cruises, hotels, resorts, tours, and vacation packages Coordinate reservations, confirmations, itinerary updates, and travel documentation Respond to customer inquiries by phone, email, and online communication platforms Research destinations, accommodations, and travel options based on client preferences Maintain accurate customer records and booking information Deliver outstanding customer service before, during, and after travel Build lasting client relationships through professional communication and follow-up Qualifications We're looking for candidates who are: Customer-focused and professional Excellent communicators, both written and verbal Organized with strong attention to detail Comfortable working independently in a remote environment Proficient with computers and online communication tools Eager to learn and develop new skills Previous experience in customer service, hospitality, retail, administrative support, scheduling, or travel is preferred but not required. What We Offer 100% Remote Position Flexible Scheduling Options Comprehensive Training Program Ongoing Coaching and Mentorship Professional Development Opportunities Supportive Team Environment Career Growth Opportunities Performance-Based Compensation Access to Travel Industry Resources and Benefits Why Join Our Team? We believe every great vacation begins with exceptional service. As part of our team, you'll help clients create unforgettable travel experiences while building valuable skills in a flexible, remote work environment. We're committed to providing the training, support, and resources you need to grow professionally and succeed. Work Location Remote - applicants must reside in approved hiring regions. Apply Today If you're passionate about customer service, enjoy helping others, and are looking for a rewarding remote opportunity in the travel industry, we'd love to hear from you. Submit your application today to begin your journey with our growing team.

Salary Context

Similar Operations roles on LokerDollar pay around $112.5k/yr (range $2.9k–350k/yr, n=243 active listings).

Hiring at HB Travels

HB Travels has 1 other active role on LokerDollar and has been hiring here since Sep 8, 2026 — across Operations.

View all HB Travels openings →

This listing is sourced from Jobg8 (United States), with the company profile and full details on this page. The one thing we can't auto-confirm is whether this specific apply link opens cleanly — it usually does, so go ahead and try it. Check back later if it doesn't load.

Openness not stated by employer — check the listing

Company
HB Travels
Job Type
full time
Location
Remote · United States
Category
Seniority
entry
PostedNewNew & verified
Sep 12, 2026

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Frequently asked questions

Is Travel Experience Coordinator (Remote) at HB Travels a remote job?
Yes, this is a regional remote role (Remote). Check the listing for location requirements.
What type of employment is Travel Experience Coordinator (Remote) at HB Travels?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at HB Travels.

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