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Vice President APAC - Customer Service & Support.

Lead a global customer service team in APAC

Lead a strategically critical, highly visible, and rapidly growing customer service organization in APAC. Responsible for running and growing a large and complex field service business with a strong market presence.

Why This Role?

Directly impact the growth of a large and complex field service business

Key Responsibilities

  • Lead and manage a large and complex field service business in APAC
  • Develop and implement strategies to grow the customer service organization
  • Ensure strong market presence and customer satisfaction

Requirements

  • Proven experience in customer service leadership
  • Strong strategic planning and execution skills
  • Experience in managing complex field service businesses

Required Skills

managementleadershipcustomer serviceoperationsglobal businessStrategic PlanningCustomer Service Management

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →

Keywords

Customer Service LeadershipAPAC Customer ServiceField Service ManagementStrategic GrowthCustomer Satisfaction
View Original Description from Adzuna

Original description from Adzuna

Vice President APAC - Customer Service & Support.Applylocations: Singapore-Yishuntime type: Full timeposted on: Posted Todayjob requisition id: 4038243 Job DescriptionThe Vice President, APAC (SG, AU, NZ, JP, TH, MY, KR, IN) Customer Service Organization is the leader for a strategically critical, highly visible, and rapidly growing region of Agilent Technologies. The Customer Service Organization is responsible for running and growing a large and complex field service business with a strong m…

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Remote-friendly · fits your timezone
Source
Adzuna
Salary
$XX,XXX
Job Type
full time
Location
Remote · Open worldwide
Category
Seniority
lead
PostedFresh
Jun 20, 2026

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