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Technical Support Representative - Pacific Time Zone

Resolve customer product queries with empathy and efficiency

As a Technical Support Representative, you'll provide exceptional service by troubleshooting client issues and answering product questions. Your efforts will enhance employee engagement for clients worldwide.

Why This Role?

Be part of a dynamic team dedicated to quick and accurate issue resolution

Required Skills

customer servicetechnical supportemail systemscommunicationtroubleshootingempathyproblem-solving

Indonesia Context

Working Hours Overlap:
Minimal overlap — opposite hours

Keywords

technical supportcustomer serviceremote jobemployee engagementtroubleshootingproduct queries
View Original Description from Adzuna

Original description from Adzuna

Job Description Job Description Hey there! We're ContactMonkey Our mission? To power measurable employee engagement worldwide. And we'd love for you to join us! About the job Join the Technical Support team, where you will be at the forefront of delivering exceptional customer service to clients worldwide. You'll join a dynamic Technical Support team dedicated to resolving issues quickly, accurately, and with empathy. Your role encompasses answering product queries, troubleshooting email deliv…

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Open to Indonesia
Source
Adzuna
Job Type
full time
Location
Worldwide Remote · Remote
Category
Operations
Seniority
entry
PostedNew
Jun 11, 2026

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