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Technical Support Engineer

Provide technical support to resolve customer infrastructure issues remotely

As a Technical Support Engineer at Quicknode, you will assist customers with technical issues related to their infrastructure. This full-time remote role involves troubleshooting, guiding users, and ensuring smooth operation of services. Work is performed entirely remotely with no geographical restrictions, allowing you to work from anywhere in the world.

Why This Role?

Work fully remote with no geographical restrictions from anywhere in the world

Key Responsibilities

  • Assist customers with technical inquiries about infrastructure services
  • Troubleshoot and resolve technical issues reported by users
  • Guide customers through setup, configuration, and usage of platform features
  • Document solutions and contribute to knowledge base for recurring issues
  • Escalate complex problems to appropriate engineering teams when needed
  • Maintain clear communication with users throughout the support process

Required Skills

customer supporttroubleshootingcommunicationtechnical supportcustomer serviceinfrastructure

Indonesia Context

Working Hours Overlap:
Flexible — work your own hours
See remote (USD) vs local pay →
View Original Description from Cryptocurrency Jobs

Original description from Cryptocurrency Jobs

Quicknode is looking to hire a Technical Support Engineer to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Salary Context

Similar Engineering roles on LokerDollar pay around $160k/yr (range $1.8k–999.999k/yr, n=600 active listings).

Hiring at Quicknode

Quicknode has 1 other active role on LokerDollar and has been hiring here since Jul 14, 2026 — across Engineering, Marketing.

View all Quicknode openings →

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Remote-friendly · fits your timezone
Company
Quicknode
Source
Cryptocurrency Jobs
Job Type
full time
Location
Remote · Miami, USA
Category
Seniority
mid
PostedNewNew & verified
Aug 14, 2026

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Frequently asked questions

Is Technical Support Engineer at Quicknode a remote job?
Yes. Technical Support Engineer at Quicknode is a fully remote role open to candidates worldwide.
What type of employment is Technical Support Engineer at Quicknode?
This is a full time position.
How do I apply?
Click the "Apply" button on this page to go to the official application at Quicknode.

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