Technical Support Engineer, APAC
Provide technical support for digital asset platform users
Provide technical support to users of Fireblocks' digital asset platform, assisting with platform functionality and troubleshooting. Support clients including financial institutions, banks, and Web3 companies in resolving issues related to blockchain-based digital asset operations. Work remotely as part of a global team ensuring secure and efficient use of the platform.
Why This Role?
Work with a platform trusted by major financial institutions and Web3 companies
Key Responsibilities
- Assist users with technical issues on the Fireblocks digital asset platform
- Troubleshoot platform functionality for financial and Web3 clients
- Support secure operations of digital asset workflows for institutional users
- Communicate solutions to clients including banks and blockchain companies
- Maintain platform reliability through timely technical assistance
Requirements
- Technical support experience
- Understanding of digital asset or blockchain concepts
- Ability to troubleshoot software platforms
- Strong communication skills for client interaction
- Experience working with financial or Web3 technology clients
Required Skills
Indonesia Context
- Working Hours Overlap:
- Flexible — work your own hours
View Original Description from Adzuna
Original description from Adzuna
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. What you’ll do Ready to join the fast-…
Salary Context
Similar Engineering roles on LokerDollar pay around $160k/yr (range $1.8k–999.999k/yr, n=637 active listings).
Hiring at Fireblocks
Fireblocks has 1 other active role on LokerDollar and has been hiring here since Jun 25, 2026 — across Engineering.
View all Fireblocks openings →Frequently asked questions
- Is Technical Support Engineer, APAC at Fireblocks a remote job?
- Yes. Technical Support Engineer, APAC at Fireblocks is a fully remote role open to candidates worldwide.
- What type of employment is Technical Support Engineer, APAC at Fireblocks?
- This is a full time position.
- How do I apply?
- Click the "Apply" button on this page to go to the official application at Fireblocks.
Explore related
Market data & reports
Salary & skill-demand research built from our own listings data.
- Indonesia IT Jobs vs Global Remote (2026)Primary analysis of 2,049 listings: methodology, classification rules, downloadable datasets.
- AI-Skill Demand: Indonesia vs Global Remote (2026)10,000+ postings, taxonomy-first classifier, Wilson CIs, pre-registered before analysis.
- Remote ≠ Remote: The Skills That Open Global Work to Indonesians (2026)12,891 remote listings: the highest-paid coding skills are the most geo-locked for Indonesia-based applicants. CC BY 4.0 aggregate dataset.
- Indonesia Hiring Report: Tech vs Non-TechJob demand by field from aggregate open-job counts — never individual listings.
- Indonesia Salary BenchmarkAggregate salary ranges across roles, with open methodology and dataset.
- Indonesian Remote Work Salary & Demand IndexHow much of the global remote job corpus is open to Indonesia, and what it pays (USD) by role.
- Indonesia Quarterly Labor Market ReportLayoffs, funding, salaries & skills per quarter — open aggregates.
- Remote Market Reports by RoleAuto-generated per role family — skills, seniority, companies, salary.
- Global Remote Salary BenchmarkAnnual salary by role & currency, plus the share of listings open worldwide.
From the blog
- Remote Radiology Jobs: August 2026 UpdateDiscover the latest remote radiology jobs and salary trends for August 2026. Learn about the opportunities and challenges of remote work in radiology.
- Unlocking Remote USD Jobs: A GuideDiscover the best remote USD-paying jobs and learn how to succeed in the global job market.
- Funding Down 43%, But Global Remote Jobs AreGlobal startup funding dipped 43% in H1 2026. Yet, top-tier global companies are aggressively hiring remote talent worldwide, paying in USD.