Talent Acquisition Operations, Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: About the Role We are seeking a Talent Acquisition Operations Manager to lead the strategy, systems, analytics, and operational excellence that power our global recruiting organization. This role is responsible for building scalable recruiting infrastructure, enabling recruiters and hiring managers, driving AI-powered innovation, and delivering data-driven insights that improve hiring outcomes across the business. What You'll Do ● Own the global recruiting technology ecosystem, including ATS administration, integrations, reporting, automation, and vendor management. ● Develop the long-term Talent Acquisition Operations roadmap aligned with business growth and recruiting strategy. ● Lead the responsible adoption of AI-enabled recruiting technologies to improve recruiter productivity, candidate experience, and hiring quality. ● Design and standardize scalable recruiting processes across North America, EMEA, APAC, and other global regions while ensuring compliance with regional employment and privacy regulations. ● Partner with Finance, HR Business Partners, People Systems, Legal, IT, Procurement, and business leaders on workforce planning, hiring forecasts, and operational initiatives. ● Build executive dashboards and translate recruiting data into actionable business insights. ● Develop recruiter enablement programs, hiring manager training, interview guides, playbooks, and AI best practices. ● Continuously improve candidate and hiring manager experiences through process optimization and service excellence. ● Lead enterprise change management for recruiting technology implementations and process improvements. ● Drive operational excellence using automation, workflow optimization, and continuous improvement methodologies. ● Ensure compliance with global hiring regulations, data privacy requirements, and audit readiness. What We're Looking For ● 5+ years of Talent Acquisition Operations, People Operations, HR Systems, or Recruiting Operations experience supporting global organizations. ● Hands-on experience administering enterprise ATS platforms such as Greenhouse, Ashby, Lever, or Workday Recruiting. Bonus pts for Ashby experience! ● Experience implementing recruiting technologies, AI solutions, and workflow automation. ● Strong analytical skills with experience building executive dashboards and influencing decisions through data. ● Excellent program management, executive communication, and cross-functional leadership skills. ● Knowledge of global employment practices, GDPR, CCPA, and recruiting compliance. ● Experience developing scalable documentation, enablement, and operational playbooks. ● Experience in a high-growth SaaS organization. ● Experience with BI tools (Looker, Tableau, Power BI). ● Experience with automation platforms such as Tray.io http://Tray.io, Workato, or Zapier. Success in the First Six Months ● Global recruiting workflows are standardized and adopted. ● Executive recruiting dashboards provide reliable self-service insights. ● Recruiter administrative work is reduced through AI and automation. ● Hiring manager and candidate satisfaction measurably improve. ● At least one enterprise recruiting technology or automation initiative is successfully implemented globally. Why Instructure You'll join a collaborative Talent Acquisition team that values curiosity, continuous improvement, operational excellence, and innovation. You'll have the opportunity to shape the future of recruiting by building scalable systems, leveraging AI responsibly, and delivering an exceptional hiring experience for candidates, hiring managers, and recruiters. Get in on all the awesome at Instructure! We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: - Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. - Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. - Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. - Comprehensive wellness programs and mental health support - Learning and development resources, including professional development tools and tuition reimbursement, to support your growth - The technology and tools you need to do your best work - Motivosity employee recognition program - A culture rooted in inclusivity, support, and meaningful connection We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.