Supply Chain Transformation Architect

About the Team The Finance Platform & Technology team at OpenAI builds and scales the future-proof systems and data architecture that power our core financial operations. We enable business agility, compliance, and operational excellence across quote-to-cash, procure-to-pay, inventory, and asset management for both B2B and B2C. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering smarter decisions, reliable reporting, and sustainable growth as OpenAI evolves About the Role We are looking for a Supply Chain Transformation Architect to redesign and modernize our end-to-end supply chain operations supporting robotics, consumer hardware, and data center infrastructure. This role sits at the intersection of process, systems, and data. Your primary focus will be transforming supply chain processes across planning, procurement, manufacturing, logistics, and fulfillment—then enabling those processes with the right systems architecture, data foundation, and AI-driven automation. You will help move the organization from manual, reactive operations to intelligent, data-driven supply chain execution. In this role you will: Lead End-to-End Supply Chain Transformation - Evaluate and redesign core supply chain processes across demand planning, supply planning, procurement, manufacturing operations, logistics, and fulfillment. - Identify operational bottlenecks, fragmented workflows, and manual processes that limit scalability. - Build standardized process frameworks and operating models that support rapid scaling of hardware programs. Drive Operational Excellence - Implement structured supply chain practices such as: - S&OP / Integrated Business Planning - Supply risk management - Inventory optimization - Supplier collaboration frameworks - Logistics visibility and execution models - Establish operational KPIs and governance to improve predictability, responsiveness, and resilience. Architect the Digital Supply Chain - Translate redesigned processes into integrated system workflows across ERP, planning tools, manufacturing systems, and logistics platforms. - Define how data flows across the supply chain to create a single operational source of truth. - Build the foundation for a Supply Chain Control Tower with end-to-end visibility and exception management. Enable AI-Driven Operations - Identify opportunities where AI can reduce operational noise and decision latency. - Work with data and engineering teams to embed AI insights directly into operational workflows. Stabilize and Streamline Operations - Reduce reliance on manual spreadsheets and disconnected systems. - Build scalable processes that enable predictable hardware supply chain execution. - Create playbooks and automated workflows that allow operations teams to focus on exceptions rather than routine tasks. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You might thrive in this role if you have: - 10+ years experience in supply chain operations, transformation, or supply chain technology roles. - Deep experience in hardware supply chains (consumer electronics, robotics, infrastructure, or complex manufacturing). - Proven ability to redesign supply chain processes and operating models, not just implement tools. - Experience implementing or working with ERP and supply chain planning systems. - Strong understanding of supply chain data, analytics, and operational KPIs. - Ability to bridge operations, engineering, and data teams to drive real change. - Experience introducing AI or advanced analytics into supply chain operations - Experience supporting robotics, electronics, semiconductor, or data center hardware supply chains. - Experience building modern digital supply chain capabilities (control towers, planning transformation, data platforms). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.  We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. 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